Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from charlotte

Relaxing staff made you feel like you were at home

Posted Aug 30, 2016
Wonderful Brandy front desk supervisor was excellent
5 out of 5
by Charles

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 5, 2016 by James, Hotel Management
Thank you for being our guest at the Courtyard Charlotte Gastonia. We are glad that you had an enjoyable and comfortable stay. It was our pleasure accommodating you, and we would love to be of your service again on your future visit to our area. Olivia Popplewell General Manager
4 out of 5
by A verified traveler from Palm Bay, Fl

smell in the a/c

Posted Apr 14, 2016 on Orbitz
Pros: Staff was very helpful
Cons: my experience explains upgrades that would help...
Location: plenty of places for shopping close by
there for a family outing/reunion and enjoyed every minute with family. Room was nice clean, but really needed handicapped bars by toilet and higher commode, unit was close to the floor, no bar to help get up. only other problem was a/c smelled of urine ...
Comment from Hotel Management
Apr 15, 2016 by General Manager, Hotel Management
Thank you for sharing a review of the Courtyard Charlotte Gastonia. We are happy that you and your family enjoyed your time with us, and your compliment about our staff and location were a pleasure to read. We are glad that you liked your clean room and also appreciate your observations regarding the same. We sorry for the issue you encountered with the air conditioning unit, and your concern will be shared with our Engineering staff immediately. However, we apologize for the inconvenience caused. We value your business and hope to have you visit us again. Stay safe during your travels! Olivia Popplewell, General Manager
4 out of 5
by A verified traveler

Close to the freeway and other amenities

Posted Apr 10, 2016
We have stayed at many Courtyards in the past few years and this one ranked right up with the in a solid 3.5 to 4.0 range. For the price you get a great room and facilities, usually a good grill/bar area and a restful nights sleep. This was no different on our last leg of our trip to NC, everything as you would expect.
Comment from Hotel Management
Apr 11, 2016 by General Manager, Hotel Management
Thank you so much for the great feedback about your stay at the Courtyard Charlotte Gastonia. We are delighted to hear that you found our facilities and all that we offer to be a great value. We are committed to providing our guests with an exceptional and comfortable visit, so we are thrilled that we exceeded your expectations. We appreciate you choosing our hotel for your stay, and we hope to see you again in the near future. Safe travels! Olivia Popplewell General Manager
5 out of 5
by michael from Ohio

Warm, Friendly Staff and Good Service

Posted Apr 6, 2016 on Hotels
Very handy to my client's place of business. Easy to get in and out of. I've stayed here many times and it is always a friendly, welcoming place to stay. Breakfast is a bit limited, but decent. Always a few small things could be better, but the staff is very responsive to requests.
Comment from Hotel Management
Apr 10, 2016 by James, Hotel Management
Thank you for your review praising our team at the Courtyard Charlotte Gastonia and for your loyalty. Our goal is to make our guests feel as comfortable as possible when away from home, so I am delighted to hear that my associates helped make your stay a memorable one. We look forward to your return and making us your second home when in the Gastonia area. Thank you again, and safe travels! Olivia Popplewell General Manager
4 out of 5
by Latoyra

Posted Apr 5, 2016 on Hotels
Comment from Hotel Management
Apr 8, 2016 by James, Hotel Management
Thank you for the four star rating regarding your stay at the Courtyard Charlotte Gastonia. It is a pleasure to see you enjoyed your visit, and that we were able to impress you with our service and amenities. We hope to see you back again soon! Safe travels! Olivia Popplewell General Manager
4 out of 5
by A verified traveler

Posted Mar 17, 2016 on Hotels
Comment from Hotel Management
Mar 19, 2016 by General Manager, Hotel Management
Thank you for being our guest at the Courtyard Charlotte Gastonia. We are glad that you enjoyed your stay. It was our pleasure accommodating you, and we hope to be of your service again on your future visit to our area. Olivia Popplewell General Manager
4 out of 5
by Linda from Upstate NY

Nice hotel!

Posted Mar 8, 2016 on Hotels
Stayed one night, bed was very comfortable and surroundings pleasant. Staff was very attentive and overall the hotel had a very comfortable feeling. I would definitely stay again!
Comment from Hotel Management
Mar 13, 2016 by General Manager, Hotel Management
Thank you for staying at the Courtyard Charlotte Gastonia. We are glad that you enjoyed your stay and appreciate your compliment about our staff. We are committed to providing our guests with an exceptional visit and comfortable accommodations, so we are thrilled that we were successful in doing so during your stay. Thank you again for your kind words, and we look forward to your return. Olivia Popplewell, General Manager
5 out of 5
by A verified traveler

Nice hotel...indoor pool and hot tub..

Posted Feb 29, 2016
Hot tub was a little to foamy but otherwise great..rooms were clean and comfortable..excellent stay
Comment from Hotel Management
Feb 29, 2016 by General Manager , Hotel Management
Thank you for your five star rating regarding your stay at the Courtyard Charlotte Gastonia. We are so glad you thoroughly enjoyed your stay and that you loved your comfortable, clean room. We appreciate your feedback and look forward to seeing you again. Olivia Popplewell General Manager
4 out of 5
by A verified traveler from Easley, SC

Great overnight!

Posted Feb 25, 2016
We traveled to Charlotte for Lego Kidsfest. Had a great time the night before swimming and using the whirlpool.
Comment from Hotel Management
Feb 26, 2016 by General Manager, Hotel Management
Thank you for sharing the wonderful remarks of the Courtyard Charlotte Gastonia. We are pleased that you enjoyed your visit and appreciate your gracious comments about our thoughtful facilities. We appreciate your kind words and look forward to seeing you soon. We are glad to read that you and your family enjoyed the LEGO fest!! Olivia Popplewell General Manager