“We not informed at check-in that there was no hot water; we discovered it for ourselves when we tried taking a shower that evening. The next morning the office was filled with people complaining about the situation and the lack of inormation -- according to some guests the hot water had been off for over 24 hours (management denied this). With no guarantee that the situation would be fixed soon, we were refunded our second night's stay and headed elsewhere. At the very least, we should have been……
“We not informed at check-in that there was no hot water; we discovered it for ourselves when we tried taking a shower that evening. The next morning the office was filled with people complaining about the situation and the lack of inormation -- according to some guests the hot water had been off for over 24 hours (management denied this). With no guarantee that the situation would be fixed soon, we were refunded our second night's stay and headed elsewhere. At the very least, we should have been……
Rodger