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SureStay Hotel by Best Western Chula Vista San Diego Bay

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Exterior
Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio

Overview of SureStay Hotel by Best Western Chula Vista San Diego Bay

SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
Map
699 E St, Chula Vista, CA, 91910

Guests rated this location 7.8/10 - Good

Explore the area

  • Popular LocationSan Diego-Coronado Bridge10 min drive
  • Popular LocationSilver Strand State Beach12 min drive
  • Popular LocationHotel del Coronado15 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)17 min drive

Room options

About this area

Chula Vista

Located in Chula Vista, SureStay Hotel by Best Western Chula Vista San Diego Bay is near a metro station and by the ocean. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit San Diego Zoo and USS Midway Museum. Looking to enjoy an event or a game while in town? See what's happening at Petco Park or Chula Vista Elite Athlete Training Center. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.
Visit our Chula Vista travel guideOpens in a new window
Map

What's nearby

  • San Diego-Coronado Bridge - 10 min drive
  • Petco Park - 11 min drive
  • San Diego Convention Center - 12 min drive
  • Silver Strand State Beach - 12 min drive
  • Hotel del Coronado - 15 min drive

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 15 min drive
  • San Diego Intl. Airport (SAN) - 17 min drive

Restaurants

  • Tacos El Gordo De Tijuana BC - 2 min drive
  • McDonald's - 2 min walk
  • Roberto's Taco Shop - 18 min walk
  • Wendy's - 5 min walk
  • Jack In The Box - 20 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

3-star hotel near Balboa Park
SureStay Hotel by Best Western Chula Vista San Diego Bay provides laundry facilities and more. Guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, a front-desk safe, and a 24-hour front desk
  • Multilingual staff
  • Guest reviews give good marks for the overall value and location
Room features
All 106 rooms offer comforts such as laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Refrigerators, microwaves, and irons/ironing boards
  • 32-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Similar properties

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Chula Vista
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Hotel
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Washer and dryer
Washer and dryer
Business friendly
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Air conditioned
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3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Chula Vista San Diego Bay?

As of Mar 21, 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Chula Vista San Diego Bay on Mar 28, 2023 start from $89.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Chula Vista San Diego Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Chula Vista San Diego Bay located?

Situated by the ocean, this hotel is within 1 mi (2 km) of Chula Vista Center and San Diego Bay. Scripps Mercy Hospital Chula Vista is 1.3 mi (2.1 km) away. Bayfront - E St. Trolley Station is only a 4-minute walk and H St Trolley Station is 24 minutes.

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 300 out of 1000 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 267 out of 1000 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 143 out of 1000 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 122 out of 1000 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 168 out of 1000 reviews" "
" "2 - Terrible 17%

6.9/10

Cleanliness

7.2/10

Staff & service

6.3/10

Amenities

6.7/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Hariharan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel maintained well, managed well, breakfast good, clean, friendly staff, access to Transit train very close, fast food restaurants nearby. Wi fi is good.
Stayed 4 nights in Mar 2023

6/10 Okay

Aaron

Disliked: Cleanliness, staff & service
They are very serious about not smoking on the property. They want you 50 feet from the property or threaten a fine. The manager is rude. I was sitting down waiting for check in and I took my shoe off to fix my sock because it got twisted while walking. The manager barked at me telling me I can't take my shoes off in the lobby. The area around the hotel is a dump. Holiday inn down the road looks better. Not worth the $100 I paid for the night.
Stayed 1 night in Mar 2023

4/10 Poor

Angel

Disliked: Cleanliness
Fridge wasn't clean
Stayed 1 night in Mar 2023

2/10 Terrible

VERONICA

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
called in advance to make sure I could drop my luggage off before check in and had been told it would be ok. When I arrived they had the door locked with a sign saying they’d be back at 3:00 pm. There was a person at the front but she wouldn’t answer the phone or the door. I had to walk around with my heavy luggage in the rain until 3:00 pm. I tried to cancel my reservation and go elsewhere but was told it was non-refundable. The location itself is run down. Tv didn’t work and room had a bad stench
Stayed 1 night in Mar 2023

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, free parking
Stayed 1 night in Mar 2023

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, comfortable room in good condition. Very noisy due to conjested area and VERY thin walls.
Stayed 1 night in Mar 2023

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, near the freeway and local businesses for food and the like
Stayed 1 night in Mar 2023

8/10 Good

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better parking spaces

8/10 Good

Rayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean room a little dated but clean bed was good.
Stayed 1 night in Feb 2023

8/10 Good

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

General hotel information

Highly Rated Amenities
Property & Room Cleanliness
Star Rating
3
Address
699 E St, Chula Vista, CA
Location
Chula Vista