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SureStay Hotel by Best Western Chula Vista San Diego Bay

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Exterior
Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio

Overview of SureStay Hotel by Best Western Chula Vista San Diego Bay

SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
Map
699 E St, Chula Vista, CA, 91910

Explore the area

  • Popular LocationSan Diego Coronado Bridge9 min drive
  • Popular LocationSilver Strand State Beach12 min drive
  • Popular LocationPetco Park12 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)17 min drive

Room options

About this area

Chula Vista

Located in Chula Vista, SureStay Hotel by Best Western Chula Vista San Diego Bay is near a metro station and by the ocean. B Street Cruise Ship Terminal is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit San Diego Zoo and USS Midway Museum. Looking to enjoy an event or a game while in town? See what's happening at Petco Park or Chula Vista Elite Athlete Training Center. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

What's nearby

  • San Diego Coronado Bridge - 9 min drive
  • Silver Strand State Beach - 12 min drive
  • Petco Park - 12 min drive
  • Coronado Beach - 15 min drive
  • San Diego Convention Center - 20 min drive

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • La Quinta Grill Mexican - 4 min walk
  • Zorbas Greek Buffet - 9 min walk
  • Filippi’s Pizza Grotto - 11 min walk
  • El Patio - 16 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

3-star hotel by the ocean
SureStay Hotel by Best Western Chula Vista San Diego Bay provides laundry facilities and more. Guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, a front desk safe, and a 24-hour front desk
  • Multilingual staff
  • Guest reviews give good marks for the overall value and location
Room features
All 106 rooms offer comforts such as laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Refrigerators, microwaves, and irons/ironing boards
  • 32-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Chula Vista San Diego Bay?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Chula Vista San Diego Bay on Dec 5, 2022 start from $71.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Chula Vista San Diego Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Chula Vista San Diego Bay located?

Situated by the ocean, this hotel is within 1 mi (2 km) of Chula Vista Center and San Diego Bay. San Diego Convention Center and San Diego Zoo are also within 9 mi (15 km). Bayfront - E St. Trolley Station is only a 4-minute walk and H St Trolley Station is 24 minutes.

Can I cancel my reservation for free at SureStay Hotel by Best Western Chula Vista San Diego Bay and receive a full refund?

Yes, SureStay Hotel by Best Western Chula Vista San Diego Bay offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western Chula Vista San Diego Bay cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.4
Rating 5 - Excellent. 291 out of 1005 reviews" "
" "5 - Excellent 29%
Rating 4 - Good. 282 out of 1005 reviews" "
" "4 - Good 28%
Rating 3 - Okay. 140 out of 1005 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 122 out of 1005 reviews" "
" "2 - Poor 12%
Rating 1 - Terrible. 170 out of 1005 reviews" "
" "1 - Terrible 17%

3.5/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.4/5

Property conditions & facilities

3.2/5

Eco-friendliness

4/5 Good

Robert
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight forward motel with clean and secure rooms. Lots of parking with good restaurants all around the property. Very friendly and professional staff. Decent amenities. Reasonable room rates. Can’t complain. Common areas always kept tidy.
Stayed 8 nights in Nov 2022

4/5 Good

Alejandro
Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. A little bit noisy. Just one person staff operates it, so it is hard to get proper guest service, like Only 2 towels available in a 4 guest reservation. One critical point that it is not mentioned anywhere is that room cleaning its only made every 3 days, that is not very clean.
Stayed 2 nights in Nov 2022

4/5 Good

Robert
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
it was very basic, nothing poor, nothing good. just average
Stayed 2 nights in Nov 2022

1/5 Terrible

Marlon
Racism against African Americans. Manager treating black women as prostitutes.
Stayed 3 nights in Nov 2022

4/5 Good

William
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a clean comfortable overnight stay with breakfast before taking the trolley to Tijuana. We also wanted to be near a trolley station. This property met our needs and we would stay there again if the need arose.
Stayed 1 night in Nov 2022

5/5 Excellent

LeRoyal
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay

5/5 Excellent

ana, adelanto
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was very friendly and helpful. I didn't get his name 🙁
Stayed 1 night in Oct 2022

3/5 Okay

Hawar, Villa Nueva
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are so unattended, they didn’t do the housekeeping although we didn’t put the sign of not disturbing
Stayed 2 nights in Oct 2022

5/5 Excellent

Leopoldo
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like as the Preview a night before I call she put me a hole and She hang out on me and I tried to call back 6 times and they hang up I don't know what was wrong with a phone a the font and the next day previous to arrive the same thing Happen
Stayed 1 night in Oct 2022

2/5 Poor

Anmol
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were multiple large bugs that scattered as soon as I opened the bathroom door. There were small ones on the wall inside the bedroom. The unit smelt heavily of cigarettes. The one good thing is that there was a girl working at the counter and she refunded me right away and didn't give me a hard time at all. I'm really appreciative of her.
Stayed 4 nights in Oct 2022