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"Na"

"Bed was comfy, but the bathroom left something to be desired. Small space and the towel rack fell off of its perch as soon as i set the towel on it."

"Good "

"Extraordinary and an extraordinary value."

"Staff are very friendly and the room was clean and orderly "

"Great room, short walk to concert."

"The floor in the room was dirty, as if it hadn’t been cleaned in months. The iron didn’t work properly — water was leaking onto my clothes while ironing, so I had to change my outfit. The room itself was spacious, and the bed was comfortable. It’s okay for a one-night stay. Communication: I sent two messages a few days before arrival asking about the shuttle service, but never received a reply. So, I called two days before my arrival to ask whether I needed to schedule the shuttle in advance. I was immediately put on hold, and after a few minutes, I was told to expect the shuttle in 30–40 minutes. When I repeated that I was arriving in two days and was only asking about scheduling in advance, the staff member replied that he couldn’t understand my accent and that I should call only after I had arrived and picked up my bags, and hanged up. On the day of my arrival, I called after landing (but before exiting the plane) and waited no more than 5 minutes for the shuttle, so good job on that!"

"The rooms where clean and the staff was excellent to work with. I would recommend this hotel if you're staying in the Woodlands."

"Bad"