My one complaint was on both legs of my booking. I made the earnest attempt to save space and ensure I didn’t have to trash any liquid belongings by paying for my checked bag. It easily could’ve fit in an overhead bin. However, people were offered and given free checked bags! That’s $60 I could’ve saved. As a single mom, that money means a lot to me. Also, earbuds used to be free. I’ll just have to remember to take some.