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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Crowne Plaza Cleveland South - Independence

3.5 out of 5

Photo gallery

Featured Image
Indoor pool
Indoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Guest reviews

992 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free Airport Shuttle
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

5300 Rockside Road, Independence, OH

Explore the area

Popular LocationThistledown Racetrack11 min drive
Popular LocationCleveland Metroparks Zoo12 min drive
Popular LocationWest Side Market14 min drive
AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

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  • Room, 2 Queen Beds, Non Smoking

    Photos of Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 325 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking

  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Photos of Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

  • Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

    Photos of Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

    5/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Standard Room

    Photos of Standard Room

    3.8/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsStandard Room

  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Photos of Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

  • Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

    Photos of Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking, Business Lounge Access

  • Room, 1 King Bed, Non Smoking (LEISURE)

    Photos of Room, 1 King Bed, Non Smoking (LEISURE)

    3.6/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (LEISURE)

  • Room, 1 King Bed with Sofa bed, Non Smoking

    Photos of Room, 1 King Bed with Sofa bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed, Non Smoking

About this area

Independence

Located in Independence, Crowne Plaza Cleveland South - Independence is in the business district and near the airport. Rock and Roll Hall of Fame and Christmas Story House are cultural highlights, and some of the area's popular attractions include Cleveland Metroparks Zoo and Cleveland Arcade. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or FirstEnergy Stadium.
Visit our Independence travel guide
Map
View in a map
Popular Location

What's nearby

  • Thistledown Racetrack - 11 min drive
  • Progressive Field - 11 min drive
  • Cleveland Metroparks Zoo - 12 min drive
  • Rocket Mortgage FieldHouse - 12 min drive
  • West Side Market - 14 min drive

Getting around

  • Cleveland Station - 16 min drive
  • East 55th Station - 10 min drive
  • AirportHopkins Intl. Airport (CLE) - 16 min drive

Restaurants

  • Aura Bistro — 1 min walk
  • Bob Evans — 11 min walk
  • Wasabi Steakhouse — 11 min walk
  • LongHorn Steakhouse — 11 min walk
  • Delmonico's Steakhouse — 12 min walk

About this property

Crowne Plaza Cleveland South - Independence

3.5-star hotel near Cuyahoga Valley National Park
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 178 rooms offer free WiFi, pillowtop beds, and TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Crowne Plaza Cleveland South - Independence offers 178 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 11.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (10211 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 11.95 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South - Independence Hotel
Crowne Plaza Cleveland South - Independence Independence
Crowne Plaza Cleveland South - Independence Hotel Independence

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Cleveland South - Independence and receive a full refund?
Yes, Crowne Plaza Cleveland South - Independence offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Cleveland South - Independence cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Cleveland South - Independence have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
Is Crowne Plaza Cleveland South - Independence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Cleveland South - Independence?
Self parking is free at this property.
What time is check-in at Crowne Plaza Cleveland South - Independence?
Check-in is from 3:00 PM–midnight.
What time is check-out at Crowne Plaza Cleveland South - Independence?
Check-out is at noon.
Does Crowne Plaza Cleveland South - Independence provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Crowne Plaza Cleveland South - Independence located?
Situated near the airport, this hotel is 1.7 mi (2.8 km) from Cuyahoga Valley National Park and within 12 mi (20 km) of Rocket Mortgage FieldHouse and Rock and Roll Hall of Fame. FirstEnergy Stadium is 10 mi (16.1 km) away.
3.4
5 - Excellent
231
4 - Good
307
3 - Okay
205
2 - Poor
139
1 - Terrible
110

3.6/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Business traveler, Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly ran facility, the building has not been cared for. It was never a attendant at the front desk I always had to wait 15 to 20 mins for someone to show their face. The hotel was dirty. My room had a huge blood stain soaked through from the comforter to the mattress, the bed had been fluffed and turn over as if it was clean. I couldn’t get extra towels or enough for my stay. I booked a room with a refrigerator and received a room with out any amenities. Every ice machine was broken in the entire building. I was charge as a no show after I cancelled properly and re booked with in minutes of my original booking.. ( the staff never entered my cancellation) I haven’t been refunded yet ( manager keeps dodging my calls ) never will I do business with this company again. I never made a scene or asked for extra attention. I just wanted what I paid for.
Stayed 2 nights in Oct 2020

1/5 Terrible

Business traveler, Traveled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
I did not not like this property. - The room ~ their was a mental blood stain that was soaked through the comforter to the matteress. (The bed was made ). -No one was at the front desk 5 ft poor building and every ice machine was broken . -my two day stay I requested extra towels the first day and didn’t get them till evening of my of my second stay . Trash was in hallways from parties and the limited staff couldn’t keep up . -All this during covid which is the most alarming.
Stayed 2 nights in Oct 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service, dirty room, dirty n cold pool..... no breakfast. Bad experience n the room suppose to be $125 smh.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family and small children, Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
It look like trash rooms was nasty. The lady at the desk was nice... but not the guys are rooms smell
Stayed 2 nights in Jul 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very out dated. The drain in the tub was the worst I ever seen. You might think you’re taking a shower but three minutes and half the tub is filled with water that’s supposed to go down the drain. The telephone did not work. The staff was friendly, besides waiting 25 minutes to get checked in because the girl at the desk did not know how to do third party check ins.
Stayed 1 night in Jul 2020

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