Embassy Suites Cleveland Rockside

Photo gallery for Embassy Suites Cleveland Rockside

Featured Image
Indoor pool
Indoor pool
Minibar
LED TV, pay movies

Overview of Embassy Suites Cleveland Rockside

Embassy Suites Cleveland Rockside

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5800 Rockside Woods Blvd, Independence, OH, 44131

Explore the area

  • Popular LocationSt Theodosius Russian Orthodox Cathedral11 min drive
  • Popular LocationThistledown Racetrack12 min drive
  • Popular LocationCleveland Metroparks Zoo13 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Choose dates to view prices

About this area

Independence

Located in Independence, Embassy Suites Cleveland Rockside is in the business district and near the airport. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse.

What's nearby

  • St Theodosius Russian Orthodox Cathedral - 11 min drive
  • Progressive Field - 12 min drive
  • Thistledown Racetrack - 12 min drive
  • Cleveland Metroparks Zoo - 13 min drive
  • West Side Market - 14 min drive

Getting around

  • Cleveland Station - 16 min drive
  • East 34th-Campus Station - 10 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • Urban Craft — 1 min walk
  • Slyman's Tavern — 11 min walk
  • Outback Steakhouse — 11 min walk
  • Bonefish Grill — 11 min walk
  • Melt Bar & Grilled — 12 min walk

About this property

Embassy Suites Cleveland Rockside

3.5-star hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Self-serve breakfast is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas. All 271 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and living rooms. WiFi and wired Internet are standard, as are LED TVs with cable channels. Housekeeping is available on request.
Embassy Suites Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 10.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD $75.00 per day will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Independence
Embassy Suites Cleveland Rockside Hotel Independence

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 374 out of 972 reviews
5 - Excellent 38%
Rating 4 - Good. 244 out of 972 reviews
4 - Good 25%
Rating 3 - Okay. 157 out of 972 reviews
3 - Okay 16%
Rating 2 - Poor. 103 out of 972 reviews
2 - Poor 11%
Rating 1 - Terrible. 94 out of 972 reviews
1 - Terrible 10%

3.9/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Traveled with family
Maybe due to the pandemic there was no room service or housekeeping. Not what are used to @ the Embassy Suites.
Stayed 3 nights in Sep 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Only get to sign up to use pool once for one hour during entire stay. Tvs in rooms dont have apps so cant access movies or anything other than cable. Hockey team there so kids were running from hall to hall playing on eleavators and screaming balcony to balcony. Called front desk and was dismissive over issue. Had to pay for parking as well. Rooms to expansive to not have standard ammenties.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 3 nights in Sep 2021

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Place was extremely busy and not staffed to handle
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Embassy Suites will always be my chive when I’m in Independence!
Stayed 1 night in Aug 2021