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Hyatt Regency Cleveland At The Arcade

4.0 star property
Upscale Art Deco hotel, a quick walk to JACK Cleveland Casino

Choose dates to view prices

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast served, American cuisine
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
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About the neighborhood

Map
420 Superior Ave E, Cleveland, OH, 44114

What's nearby

  • JACK Cleveland Casino - 6 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • Progressive Field - 11 min walk
  • Rock and Roll Hall of Fame - 14 min walk
  • Cleveland Browns Stadium - 15 min walk

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Jake's - ‬4 min walk
  • ‪The Arcade - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬1 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪The Corner Alley - ‬5 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Upscale hotel near JACK Cleveland Casino
Located close to Huntington Convention Center of Cleveland and Progressive Field, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a facial. The on-site American cuisine restaurant, 1890 Restaurant, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a vending machine, and multilingual staff
  • A porter/bellhop, a ballroom, and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 48 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1007 reviews" "
Rating 8 - Good. 216 out of 1007 reviews" "
Rating 6 - Okay. 104 out of 1007 reviews" "
Rating 4 - Poor. 48 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed our stay, and it was very cool that the new Superman movie was being filmed there. Our server Liz was excellent in every sense of the word. She went above and beyond with every request we had. Top shelf service. The manager Ronese was equally as impressive. Very courteous, very helpful. Very engaging and kind. Kudos to everyone!
Stayed 3 nights in Jul 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2024

6/10 Okay

Dorian

Traveled with family
Liked: Staff & service, amenities
The hotel property is older but aesthetically pleasing. The room we were in had a dirty bathroom and the floor boards were damaged causing a dip in the floor. We'd hoped to see more shops open around and within the hotel, but that was not the case. The staff were very nice and helpful during check in and check out.
Stayed 2 nights in Jul 2024

4/10 Poor

Josie

Traveled with partner
Disliked: Amenities
Stayed 3 nights in Jul 2024

10/10 Excellent

Piotr, Bayside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, beautiful indoor. Very clean, convenient, very friendly and helpful stuff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tina, Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location - many dining options nearby and easily walkable to tourist attractions.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities
It’s a beautiful old architecture and welcoming hotel! Right in the middle of everything you need to see in downtown Cleveland.
Stayed 2 nights in Jul 2024

8/10 Good

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all events in down town cleveland
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the history and the age of the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Someone tried to mug me
Stayed 4 nights in Jun 2024

8/10 Good

Devon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Not the friendliest staff and room was not cleaned the second day even after asking. However, the property is in a good location and was a nice size room. It was fine for a few days stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

haibo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Jun 2024

10/10 Excellent

Tyler

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept and a very cool Hotel , apparently was the first indoor mall in North America from back in 1890’s and was renovated into a Hotel not long ago . And walking distance to the Browns Stadium , Rock and Roll Hall of fame and restaurants and bars . The next time I visit Cleveland will be staying there .
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for us to view and enjoy the eclipse
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Stayed 1 night in Jun 2024

10/10 Excellent

Chad

Stayed 1 night in May 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Scott, Boise

Disliked: Amenities
Beautiful historic property. Could use some additional lighting in room. Clean and convenient to restaurants and Rock and Roll Hall of Fame.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0