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Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Photo gallery for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Exterior
Terrace/patio
Meeting facility
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served

Overview of Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 star property
8.4 out of 10 Very Good
8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
1260 Euclid Ave, Cleveland, OH, 44115

Explore the area

  • Popular LocationProgressive Field12 min walk
  • Popular LocationRock and Roll Hall of Fame2 min drive
  • Popular LocationFirstEnergy Stadium3 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Room options

About this area

Cleveland

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the entertainment district and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and travelers looking to shop may want to visit East 4th Street. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Rocket Mortgage FieldHouse - 8 min walk
  • East 4th Street - 8 min walk
  • Progressive Field - 12 min walk
  • Rock and Roll Hall of Fame - 2 min drive
  • FirstEnergy Stadium - 3 min drive

Getting around

  • Tower City-Public Square Station - 14 min walk
  • Cleveland Station - 20 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Thirsty Parrot - 5 min walk
  • Clevelander Bar & Grill - 5 min walk
  • Yours Truly Restaurant - 1 min walk
  • Whistle & Keg II - 5 min walk
  • Wild Eagle Saloon - 3 min walk

About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star hotel located in Downtown Cleveland
Located close to Progressive Field and East 4th Street, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel provides a terrace, dry cleaning/laundry services, and a bar. The onsite restaurant, Ghost Light Restaurant, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An area shuttle, a front-desk safe, and a gift shop
  • A 24-hour front desk, meeting rooms, and a porter/bellhop
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 204 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM–11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 44 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Frequently asked questions

Does Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?

As of May 31, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel on Jun 11, 2023 start from $123.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?

Valet parking is available for USD 44 per day.

What time is check-in at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Cleveland State University, Progressive Field, and Rocket Mortgage FieldHouse. East 4th Street and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 14 minutes by foot and Cleveland Station is 20 minutes.

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Reviews

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1002 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 233 out of 1002 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 114 out of 1002 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 63 out of 1002 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 44 out of 1002 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

MARGARET, Nashville

Liked: Cleanliness, staff & service
The facility was clean and the staff friendly. There is a restaurant/bar but only open for breakfast and dinner. Room service available when restaurant is open. They were able to get me a ride to airport early on Monday which I appreciated as airport transport (other than Uber or Lyft) is limited in Cleveland.
Stayed 2 nights in May 2023

6/10 Okay

Cory

Traveled with partner
Liked: Cleanliness, property conditions & facilities
For expensive as the rooms are they are nice but not the nice I expected for the price. Also at the price we paid for two nights with the olny parking option at 42 a day is outrageous. Nothing comes included, for that price and the lowsy parking accommodations you would at least think breakfast was complimentary. That is not the case overpriced and over rated we will not be staying at a Crown Plaza again.
Stayed 2 nights in May 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and courteous. Breakfast buffet should be avoided. Clean rooms. Clean and fully functioning pool, jacuzzi, sauna. Well positioned for the theatre district, NFL, MLB and rock n roll HOF. Restaurants and jazz clubs within u er drive. 24 hour in and out valet.
Stayed 3 nights in May 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and helpful room was well kept an clean
Stayed 1 night in May 2023

10/10 Excellent

Johnna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most importantly CLEAN. Friendly helpful staff, have to valet which I hate but those young men were in it and friendly. Walkable to the theatres so if you seeing a concert no need for worries about getting there
Stayed 1 night in May 2023

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was clean and a great location. One concierge was extremely rude.
Stayed 1 night in May 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Playhouse Square.
Stayed 1 night in May 2023

10/10 Excellent

Gaye, Maumee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled rooms were clean as well as the lobby.
Stayed 1 night in May 2023

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great - sidewalks were difficult in a wheelchair
Stayed 1 night in May 2023