Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Photo gallery for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

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Pool
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
1260 Euclid Ave, Cleveland, OH, 44115

Explore the area

  • Popular LocationProgressive Field8 min walk
  • Popular LocationRock and Roll Hall of Fame18 min walk
  • Popular LocationCuyahoga Valley National Park12 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Choose dates to view prices

About this area

Cleveland

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the entertainment district and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Progressive Field - 8 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • East 4th Street - 8 min walk
  • Rock and Roll Hall of Fame - 18 min walk
  • Cuyahoga Valley National Park - 12 min drive

Getting around

  • Tower City-Public Square Station - 14 min walk
  • Cleveland Station - 19 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Cibréo Italian Kitchen - 3 min walk
  • Heinen's Downtown - 3 min walk
  • Wild Eagle Saloon - 3 min walk
  • Sung's House - 3 min walk
  • The Clevelander - 4 min walk

About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star Cleveland hotel in Downtown Cleveland, walk to Rocket Mortgage FieldHouse
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. All 205 rooms offer free WiFi, pillowtop beds, and TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers 205 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2016.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 miles

Food and drink

  • Breakfast available for a fee: USD 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (13079 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guestrooms - July 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Sauna
  • Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.95 per person (approximately)
  • Valet parking fee: USD 39 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 500 out of 946 reviews
5 - Excellent 53%
Rating 4 - Good. 244 out of 946 reviews
4 - Good 26%
Rating 3 - Okay. 102 out of 946 reviews
3 - Okay 11%
Rating 2 - Poor. 57 out of 946 reviews
2 - Poor 6%
Rating 1 - Terrible. 43 out of 946 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was delightful. Checking in was a breeze. Parking was easy. The rooms were very clean and comfortable. This is the perfect hotel for a night out at Playhouse Square!
Stayed 1 night in May 2022

3/5 Okay

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
We were really excited to find a hotel that had a room with a king and bunk beds, perfect for traveling with kids. The room was very big, lots of space for all of us! We were disappointed to find that the bank of drawers in the unit were filthy, crumbs, old clothing tags and just overall accumulation of dirt and dust. I asked the front desk if they could be cleaned for use when our room was cleaned for the day. We came back later in the day to find the drawers were cleaned but the rest of the room was not. We rarely ask for our room to be cleaned when we are only staying for a few nights, but this was disappointing. The windows in the unit were also filthy on both the outside and in. Overall I would recommend, the bunks, large room and location was great.
Stayed 2 nights in May 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
Problems with the front door. Revolving door not in operation, which also affected the operation of the side,manual doors in & out of the property. Rooms seemed very clean, although could use a little updating. Staff was very nice/frendly & accommodating. Mr Alex & front desk ladies very friendly. Would have appreciated shuttle sevice to the Rock & Roll Hall of Fame.
Stayed 2 nights in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Room was dingy and old smelling. Hotel overall was very loud, could hear people through air vents and through the hallways including housekeeping.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Staff friendliness!
Stayed 2 nights in Apr 2022