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Ramada by Wyndham Cleveland Independence

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Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Ramada by Wyndham Cleveland Independence

Ramada by Wyndham Cleveland Independence

3.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
5300 Rockside Road, Independence, OH, 44131

Explore the area

  • Popular LocationRock and Roll Hall of Fame14 min drive
  • Popular LocationFirstEnergy Stadium14 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive
  • Popular LocationCleveland Clinic16 min drive

Choose dates to view prices

About this area

Independence

Located in Independence, Ramada by Wyndham Cleveland Independence is in the business district and near the airport. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or FirstEnergy Stadium.
Visit our Independence travel guideOpens in a new window
Map

What's nearby

  • Cleveland Metroparks Zoo - 12 min drive
  • West Side Market - 14 min drive
  • Rock and Roll Hall of Fame - 14 min drive
  • FirstEnergy Stadium - 14 min drive
  • Cleveland Clinic - 16 min drive

Getting around

  • Cleveland Station - 16 min drive
  • East 55th Station - 10 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • Aura Bistro — 1 min walk
  • Bob Evans — 11 min walk
  • Wasabi Steakhouse — 11 min walk
  • LongHorn Steakhouse — 12 min walk
  • Delmonico's Steakhouse — 12 min walk

About this property

Ramada by Wyndham Cleveland Independence

3.5-star hotel near Cuyahoga Valley National Park
A restaurant, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free self parking and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a spa tub are onsite. All 178 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include room service and coffee makers.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 11.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (10211 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Similar properties

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Independence
Independence
Business friendly
Business friendly
Pool
Pool
Hot tub
Hot tub
3 star
3 star
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 11.95 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 191 out of 909 reviews
5 - Excellent 21%
Rating 4 - Good. 247 out of 909 reviews
4 - Good 27%
Rating 3 - Okay. 177 out of 909 reviews
3 - Okay 19%
Rating 2 - Poor. 128 out of 909 reviews
2 - Poor 14%
Rating 1 - Terrible. 166 out of 909 reviews
1 - Terrible 18%

3.4/5

Cleanliness

3.6/5

Staff & service

2.4/5

Amenities

3.2/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving to the property at 1 pm the women would not let us check in even though the parking lot was empty .. after our event was over I came back to the hotel at 11pm to check in was told I didn't have a reservation then when I showed her my confirmation number I was given a key to a too a room ...when I went to the room to insert my key a naked man answered my door partying so I had to lug my luggage back to the front desk it was a nightmare
Stayed 1 night in Oct 2021

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nasty
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Staff & service
This property is turning around. Room was clean, front desk pleasant. Shower was great and it was quite
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty, it did not have a shower curtain, bugs were in the room, damage on the walls. I told them we were not staying here. I was then informed that since we were there for 30 minutes we could not receive a refund because 20 minutes was the cut off time for receiving a refund. Do not stay here.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the heat/ac was broken - in fact found in pieces of the unit on the floor of our room! The drapes were unhooked in spots and hanging down. The bed was made up in such a way that there was a full set of sheets and blanket UNDER the top set of sheets and blanket! The mattress had no cover and the red vomit stains on the head of the mattress was visible! The refrigerator was dirty as something had been spilled in it. Some rooms had phones, some didn't. The shower drain was slow and the drain cover was off to the side. Room 530 and others on the fifth floor that we had the management show us! Not even coffee available for guests. Wyndham and Ramada should be ashamed to have their names associated with this. The health department needs to inspect the property. Had we not driven 8 hours that day we would have looked for somewhere else to stay. In fact, we should have! This was a nightmare!! I would never recommend staying here!!
Stayed 1 night in Sep 2021