Find Cheap Hostels in Crystal Beach

"Excellent experience. Will do it again. "

"Check in was easy. Staff was friendly and efficient. The property looks MUCH better online. The first thing I saw as I entered the room was a dirty, disgusting chair and ottoman. I was immediately turned off and very uncomfortable for the rest of my stay. I checked out and was downstairs at the time I was supposed to be to take the shuttle, which I registered for, to the airport. I asked the gentleman at the desk about it and he said it would be there shortly. After almost half an hour, it still hadn’t arrived. I went to the desk and asked about it again and he looked at me like I had three heads. He made a call and a few minutes later it came. How long would I have been sitting there had not said something to him, after I had already asked about it? I do not recommend. "

"We enjoyed the food and staff but did not use the pool. "

"Beach area not cleaned"

"Clean room and very helpful and friendly staff always willing to help with any questions I have …"

"Nice place. Needs more character or culture. Very peaceful. Good for quiet relaxation. "

"The place was super comfortable! "

"The housekeeping staff was great and every day our room was swept and mopped fresh made sheets & extra towels. When we arrive for check-in, the first thing I noticed my open my door was a cockroach. I called down to the front desk twice to get someone to come up and kill it and essentially get us a new room and the front desk girl was rude and laughed about it like it was insane that I couldn’t just kill it myself and stay in that room. I believe his name is Nigel at the front desk. He was very apologetic and got us a new room right away although I was so freaked out by how big the bug was we slept at the light on the rest of the week. The restaurant has good food and drink choices. However it takes easily 30 minutes to get a waiters attention outside to get a drink, I had to ask for a drink menu three times and get up and finally get one myself. I was disappointed to not know there wasn’t a hot tub there, but that was my fault when I looked booking. I thought the picture was a hot tub, but it turned out to be a kitty pool. The bartenders were nice and the rest of the hotel staff was friendly. I would definitely say the bathrooms need updated and most of the hotel, especially the restaurant. You could see bugs all over the windowsills and dust all over the blinds so that was kind of gross to look at while you’re eating. "

"early check in was so nice! shuttle to the airport very convenient "