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"We got a city view, which was fine. The room was clean but housekeeping never came to make up the room for two days. Finally, I called to complain about it. Instead of cleaning the room the hotel gave us a 200 dollar credit on the room stay. It was a little weird. We did get an apology and I love this hotel - I always stay here when I come to Miami - but I have never had this happen before. "

"Staff was great and always helpful. We saw the beach and the ocean. Beautiful. You are in the center of south beach and very enjoyable. Just walk over the Ocean drive and you are in the sany area. Best hotel we have stayed at in the Miami area! "

"spotless room and friendly service"

"My short day was excellent here. I wish I would’ve known of the complementary coffee before I checked out."

"Grandkids had so much fun. Everything was clean and staff were so friendly and helpful. "

"Rooms were a great size for a family of four. Had to ask for the rooms to be made up, but no issues once requested. Hotel and pool area were great. Nice location."

"Very clean and updated "

"The place was amazing! The pool was right downstairs, and very quiet. The coffee stationwas first-class. Cooking meals in our own suite was great. Staff was among the best we've ever had anywhere, and we travel routinely. And we were 5-10 minutes from our main Disney destination each day. When we come back with a team or even for a camp, this is the place I think we'll pick each time! "

"Staff nice "