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"Facilities were great but service was fantastic. Staff was incredibly accommodating. They let us check in several hours early and provided us breakfast out first day in Cusco. We left the hotel between 4-6am everyday and made sure to have a breakfast to go ready when we left. Was initially concerned about the location (about 35min walk from the town square) but Ubers were easy to get only 7PEN (about 3 CAD). Highly recommend, true hospitality. "

"The staff were excellent at helping me settle in. Being an english speaking Canadian not knowing much Spanish this was helpful! Room service was always fast and delicious! I recommend the grilled alpaca (sort of like goat). I would just say potentially consider adding a larger selection to the menu however this is a personal preferance as there are many places to eat in Cusco. Location is super convinient as it is literally across the street from Inca Rail office to book tours to various destinations. Great all around stay"

"Clean and quiet and lovely staff. Delicious breakfast and a great location. Loved it!!"

"Exquisite. From the lobby, to the courtyard, to the room. "

"The clearest thing I can say about the staff at this hotel is that they have it down. I arrived early, they handled the paperwork, grabbed my bags and sent me on my way with a promise to notify me if my room was available early. I returned to find my baggage in my room and a well thought out welcome gift waiting for me. Not just your usual candy but useful items we often forget, nail clippers, a comb, eye shades, toothbrush. The room is spacious and well laid out, the separate sitting area provides a nice change from fighting with my husband over who gets the single chair! There were even a couple of books available to make things homey I went into the courtyard to find an adorable little alpaca named Kiki who was roaming about looking for pets. Pretty awesome! I found out they had actually cooking and bartending class available. I learned to Make cerveche from the talented and forgiving chef, Frank, who only winced a little at my knive work. Juan translated for all of us and kept things flowing as the host . Shakira gave us a lesson in bartending by having us make a piso sour. She added a perfect touch with real flowers to decorate the drinks. Did I mention that there was no charge for these activities? On my final day, while chatting with the staff during breakfast that this trip was to celebrate our 40th anniversary they offered us mimosas. Later they brought up a nicely decorated "happy aniversary plate to our room. "

"Clean and pretty room, friendly and attentive staff. Delicious breakfast. Close to plaza de las armas"

"Great location, clean and comfortable and delicious breakfast options. Staff were very responsive and friendly. "

"Great and clean"

"This hotel was fantastic, everyone from the staff was really lovely and approachable. The location was great for any nearby sights and even for the train to Machu Picchu. The rooms were spacious and clean, the breakfast was delicious and also openining it from 3 am is a nice touch for all the hikers. I would definitely recommend this hotel for a stay in Cuzco."