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Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

2.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Social distancing
240 Jordan Creek Pkwy, West Des Moines, IA, 50266

Explore the area

  • Popular LocationJordan Creek Town Center8 min walk
  • Popular LocationLiving History Farms8 min drive
  • Popular LocationWells Fargo Arena15 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)18 min drive

Choose dates to view prices

About this area

West Des Moines

Located in West Des Moines, Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel is in an area with good shopping. Jordan House and Living History Farms are cultural highlights, and travelers looking to shop may want to visit Jordan Creek Town Center and West Glen Town Center. Clive Aquatic Center and Pump It Up are also worth visiting.
Visit our West Des Moines travel guideOpens in a new window
Map

What's nearby

  • Jordan Creek Town Center - 8 min walk
  • West Glen Town Center - 4 min drive
  • Mercy Medical Center West Lakes - 5 min drive
  • Living History Farms - 8 min drive
  • Wells Fargo Arena - 15 min drive

Getting around

  • Des Moines International Airport (DSM) - 18 min drive

Restaurants

  • Taste of New York Pizza — 5 min walk
  • The Cheesecake Factory — 9 min walk
  • Panera Bread — 10 min walk
  • Bravo! Cucina Italiana — 10 min walk
  • On The Border — 11 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Hotel with free breakfast, walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. All 99 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find coffee makers, free local calls, and hair dryers.
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers 99 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 404 out of 575 reviews
5 - Excellent 70%
Rating 4 - Good. 134 out of 575 reviews
4 - Good 23%
Rating 3 - Okay. 20 out of 575 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 575 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 575 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The elevator had trash in it. Yuck!
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good so far just hope they really clean and sanitize everything since we are still in a pandemic and trying to keep everyone safe.
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and girl checking us in was so helpful. Very clean and near places to eat had a great stay
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good breakfast.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the cleanliness. Staff was friendly.
Stayed 1 night in Dec 2021