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Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
Map
4800 Merle Hay Rd, Urbandale, IA, 50322

Explore the area

  • Popular LocationMerle Hay Mall3 min drive
  • Popular LocationPioneer Hi-Bred Headquarters5 min drive
  • Popular LocationBuccaneer Arena6 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)28 min drive

Room options

About this area

Urbandale

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel is located in Urbandale. Iowa Gold Star Military Museum and Val Air Ballroom are cultural highlights, and some of the area's attractions include Sky Zone Indoor Trampoline Park and Pump It Up. M2B Raceway and Pole Position Raceway are also worth visiting.
Visit our Urbandale travel guideOpens in a new window
Map

What's nearby

  • Merle Hay Mall - 3 min drive
  • Pioneer Hi-Bred Headquarters - 5 min drive
  • Buccaneer Arena - 6 min drive
  • Waveland Municipal Golf Course - 7 min drive
  • Drake University - 12 min drive

Getting around

  • Des Moines International Airport (DSM) - 25 min drive

Restaurants

  • Castaways Bar & Grill - 3 min walk
  • Perkins - 8 min walk
  • Bandit Burrito - 13 min walk
  • Sonic - 13 min walk
  • Pagliai's Pizza - 13 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

3-star hotel
Consider a stay at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel and take advantage of a free roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and an area shuttle
  • A ballroom, a front desk safe, and a banquet hall
  • Guest reviews speak highly of the WiFi
Room features
All 198 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 2 mi

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: USD 8 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Conference space (15000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Washer and dryer
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3 star
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Hotel
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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 8 per person (approximately)
  • Pet fee: USD 20 per pet, per stay
  • Refrigerator fee: USD 7 per night
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel on Feb 13, 2023 start from $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20 per pet, per stay.

How much is parking at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel?

Check-out is at noon.

Does Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel located?

Situated in Urbandale, this hotel is within 3 mi (5 km) of Merle Hay Mall, Pioneer Hi-Bred Headquarters, and IHS-Iowa Health Systems. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 mi (10 km).

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel Reviews

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 286 out of 731 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 248 out of 731 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 105 out of 731 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 62 out of 731 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 30 out of 731 reviews" "
" "2 - Terrible 4%

8.2/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

dianne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2023

6/10 Okay

Keith

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the motel were really nice. No complaints whatsoever. The rooms weren’t exactly the cleanest though. Motel could use a remodel.
Stayed 3 nights in Nov 2022

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet

8/10 Good

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Oct 2022

8/10 Good

Marcella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially for the price. The property is a little outdated but clean and the staff is very friendly.
Stayed 3 nights in Oct 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Melody

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Mary

Liked: Staff & service, amenities
I came to town for a funeral and stayed one night. It was fine... a little dated, which I can live with. I will say there was a mild smell, reminiscent of when we have not been at our cabin for awhile and somebody (mice) died in the walls...In addition, the blower fan in the room was a bit noisy. I don't mean to make it sound bad, because it was not; just very average.
Stayed 1 night in Sep 2022