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Holiday Inn Hotel & Suites Des Moines - Northwest

Star Rating
3 out of 5

Information

Reviews

4.0 / 5Good
443 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Merle Hay Mall
    2 min drive
  • Popular Location
    Drake University
    9 min drive
  • Restaurant
    Castaways Bar & Grill
    2 min walk
  • Restaurant
    Bennigan's
    3 min walk
  • Airport
    Des Moines, IA (DSM-Des Moines Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Executive Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Junior Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 5
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 5
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 5
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (WHEELCHAIR)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible, Non Smoking (WHEELCHAIR)

    Room Amenities

    • Sleeps 5
    • 1 King Bed
    More details

About this area

Urbandale

Located in Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest is in an area with good airport proximity and shopping. Des Moines Art Center and Science Center of Iowa are cultural highlights, and some of the area's popular attractions include Adventureland and Iowa State Fairgrounds. Blank Park Zoo and Pump It Up are also worth visiting.

Visit our Urbandale travel guide

What's nearby

  • Popular Location
    Merle Hay Mall - 2 min drive
  • Popular Location
    Sky Zone Indoor Trampoline Park - 8 min drive
  • Popular Location
    Drake University - 9 min drive
  • Popular Location
    Living History Farms - 9 min drive
  • Popular Location
    Valley West Mall - 10 min drive

Getting around

  • Des Moines, IA (DSM-Des Moines Intl.) - 25 min drive

Restaurants

  • Castaways Bar & Grill — 2 min walk
  • Bennigan's — 3 min walk
  • McDonald's — 4 min walk
  • The Derry's Lounge — 4 min walk
  • Wendy's — 5 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest

3-star hotel with free airport shuttle and free area shuttle
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. All 198 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include room service, coffee makers, and pillow menus.
Holiday Inn Hotel & Suites Des Moines - Northwest offers 198 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.
This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Holiday Inn Hotel & Suites Des Moines - Northwest features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
A business center is on site at this 3-star property. This Urbandale hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 2 mi and a roundtrip airport shuttle are complimentary for guests. Onsite self parking is complimentary.
Holiday Inn Hotel & Suites Des Moines - Northwest is a smoke-free property.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 20 per pet, per stay
  • Up to 50 lbs
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 8 for adults and USD 0 for children (approximately)
  • Pet fee: USD 20 per pet, per stay
  • Refrigerator fee: USD 7.00 per night
  • In-room microwave fee: USD 7.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Holiday Inn Hotel Moines Northwest
  • Holiday Inn Moines Northwest
  • Holiday Inn Hotel Moines Northwest Urbandale
  • Holiday Inn Moines Northwest Urbandale
  • & Suites Des Moines Northwest
  • Holiday Inn Hotel & Suites Des Moines - Northwest Hotel
  • Holiday Inn Hotel & Suites Des Moines - Northwest Urbandale

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free roundtrip airport shuttle
  • Free area shuttle up to 2 mi

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: USD 8 for adults and USD 0 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (15000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Frequently asked questions

5 - Excellent
164
4 - Good
168
3 - Okay
59
2 - Mediocre
36
1 - Poor
16
4.1
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The place was great except for the breakfast. No notice that the continental breakfast was something you would be charged for. I was handed a $9 bill for the tiny box of Raisin Bran and a cup of coffee that was too bitter to drink.

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Staff & service

Stayed 1 night in Nov 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

Website said coffee 24/7 and was told no coffee in the lobby had to go across the parking lot to a restaurant a 6:30. No restaurant in hotel everything was have to go across the parking lot to the restaurant. The hotel old and need an update. The heating/cooling was old and didn't work well.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2019

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