COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

Photo gallery

Featured Image
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationAdventureland18 min drive
  • Popular LocationJordan Creek Town Center19 min drive
  • Popular LocationIowa State Fairgrounds19 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)25 min drive

Choose dates to view prices

About this area

Urbandale

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel is located in Urbandale. Hoyt Sherman Place and Iowa Gold Star Military Museum are cultural highlights, and some of the area's attractions include Adventureland and Iowa State Fairgrounds. Sky Zone Indoor Trampoline Park and Pump It Up are also worth visiting.
Popular Location

What's nearby

  • Merle Hay Mall - 3 min drive
  • Pioneer Hi-Bred Headquarters - 5 min drive
  • Adventureland - 18 min drive
  • Jordan Creek Town Center - 19 min drive
  • Iowa State Fairgrounds - 19 min drive

Getting around

  • Des Moines International Airport (DSM) - 25 min drive

Restaurants

  • Perkins — 8 min walk
  • Bandit Burrito — 13 min walk
  • Sonic — 13 min walk
  • Pagliai's Pizza — 13 min walk
  • Buffalo Wild Wings — 17 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

3-star hotel with free airport shuttle and free area shuttle
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. All 198 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find room service, coffee makers, and pillow menus.
Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel offers 198 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 2 mi

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: USD 8 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (15000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Up to 50 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 8 per person (approximately)
  • Pet fee: USD 20 per pet, per stay
  • Refrigerator fee: USD 7 per night
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 209 out of 557 reviews
5 - Excellent 38%
Rating 4 - Good. 199 out of 557 reviews
4 - Good 36%
Rating 3 - Okay. 81 out of 557 reviews
3 - Okay 15%
Rating 2 - Poor. 44 out of 557 reviews
2 - Poor 8%
Rating 1 - Terrible. 24 out of 557 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall okay. When first arrived there was nobody @ the front desk to check me in. Waited for a few more minutes than i wanted.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The room was clean, the beds were very comfortable. The pool was overrun with pre-teen kids without supervision. My young granddaughter and I couldn’t really enjoy our time at the pool for the throwing of balls (which one hit my 84 yr old mother) fighting with pool noodles, etc. The parents were partying on the back parking lot instead of supervising their unruly children.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bennigan's connected was excellent
Stayed 1 night in May 2021

3/5 Okay

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our stay at Holiday Inn got the job done (cross country drive and just needed a place for the night) but that’s about it. It wasn’t very clean and the place just looked worn
Stayed 1 night in Jun 2021