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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Exterior
Indoor pool
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Pool View | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Overview of Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
5000 Merle Hay Rd, Urbandale, IA, 50322

Explore the area

  • Popular LocationMerle Hay Mall3 min drive
  • Popular LocationPioneer Hi-Bred Headquarters5 min drive
  • Popular LocationIowa Gold Star Military Museum14 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)28 min drive

Room options

About this area

Urbandale

Located in Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines is in an area with good shopping. The area's natural beauty can be seen at John and Mary Pappajohn Sculpture Park, while Des Moines Community Playhouse and Iowa Gold Star Military Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Buccaneer Arena.

What's nearby

  • Merle Hay Mall - 3 min drive
  • Pioneer Hi-Bred Headquarters - 5 min drive
  • Waveland Municipal Golf Course - 7 min drive
  • Buccaneer Arena - 9 min drive
  • Iowa Gold Star Military Museum - 14 min drive

Getting around

  • Des Moines International Airport (DSM) - 28 min drive

Restaurants

  • Perkins - 10 min walk
  • Bandit Burrito - 15 min walk
  • Sonic - 15 min walk
  • Pagliai's Pizza - 15 min walk
  • Buffalo Wild Wings - 19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3-star family-friendly hotel
Take advantage of a water park, a poolside bar, and an arcade/game room at Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Be sure to enjoy a meal at Castaways Grill, the onsite restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with a waterslide
  • Free self parking
  • Full breakfast (surcharge), an elevator, and a computer station
  • Free newspapers, meeting rooms, and a gift shop
  • Guest reviews say good things about the family-friendly amenities, overall value, and proximity to shopping
Room features
All 166 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 7-10 for adults and USD 4-10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Indoor pool
  • Water park access

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 30 lbs)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 7 and USD 10 for adults, USD 4 and USD 10 for children (approximately)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Dec 11, 2022 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Self parking is free at this property.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-out is at noon.

Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?

Set in Urbandale, this family-friendly hotel is within 9 mi (15 km) of Buccaneer Arena, Des Moines Community Playhouse, and Iowa Gold Star Military Museum. Iowa Hall of Pride and John and Mary Pappajohn Sculpture Park are also within 16 mi (25 km).

Can I cancel my reservation for free at Ramada Tropics Resort & Conf Center by Wyndham Des Moines and receive a full refund?

Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers free cancellation on select room rates, because flexibility matters! Please refer to Ramada Tropics Resort & Conf Center by Wyndham Des Moines cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.8
Rating 10 - Excellent. 223 out of 1000 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 303 out of 1000 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 225 out of 1000 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 134 out of 1000 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 115 out of 1000 reviews" "
" "2 - Terrible 12%

7.1/10

Cleanliness

7.3/10

Staff & service

6.5/10

Amenities

6.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

6/10 Okay

Brittny, West Des Moines
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all the ice machines were broke but room size was excellent for price stay didnt allow me to use water facilities or "arcade" or anything but whadduudo
Stayed 1 night in Nov 2022

2/10 Terrible

Cassie
Traveled with family and small children
Disliked: Staff & service, amenities
The tv in my room didn’t work and staff wouldnt help. I had 6 kids in a room for 2 days without a working tv. The slides at the water park werent open although I confirmed they were before we booked. The staff is extremely rude.
Stayed 2 nights in Nov 2022

4/10 Poor

Brian
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our shower didnt have pressure with warm water, only with cold water. We go to this hotel for the pool, and the slide isnt operational. The staff failed to notify us the slide wasnt working when we checked in.
Stayed 1 night in Nov 2022

6/10 Okay

Ashley
Traveled with family and small children, Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The two big slides were not working and no communication with customers or website were updated. The arcade had games that were broken and took money from our cards without letting the children play, no refunds. Closed down arcade rewards center before it was suppose too. TV wouldn't work in bedroom and was told maintenance went home and front desk didn't even wanna figure it out, said, "sorry wish I could help!" The restaurant had staff that was snippy & unfriendly. Hot tub was like warm bath with no jets working. Lifeguards were also snippy. All in all it wasn't great, but it wasn't terrible. Wish we would've known about the slides as that's the only reason why we booked a place like that otherwise we would've went elsewhere.
Stayed 1 night in Nov 2022

2/10 Terrible

Casey
Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
We arrived, checked in and entered our room. Upon entering there was a terrible loud noise coming from the air conditioner/heater. They graciously transferred us to another room. When checking in we were not given the hours of the pool nor any bracelets so we had to go back and get bracelets for the next day as we arrived late Thursday night. There are no signs posted any where with the hours of the pool and the pool was unlocked so Friday around 10:00 I took my daughter swimming. After 10 minutes of being there I was greeted so rudely and threatened to be kicked out of the entire hotel for not knowing the pool was closed. The gates and everything were unlocked to enter the pool. The gentleman (not so gentle) screamed at me in front of my child and rudely terrified both of us that if we didn’t leave immediately we were going to be kicked out. My daughter was crying because the guy was screaming at me. Later that evening we went down to enjoy the pool. It wasn’t overly busy but kids were playing and trying to have a good time. After being there for 5 minutes the lifeguards were screaming at kids and making them terrified to enter the pool. If a kid accidentally got turned around while going down the slide you were kicked out. The lifeguards were on a power trip. I DO NOT RECOMMEND THIS HOTEL!!! Every staff member was rude and the anxiety everyone in the pool felt, was sad. Families were trying to have fun but nobody could. Yelling at children is unacceptable.
Stayed 2 nights in Nov 2022

6/10 Okay

Faustino II
Traveled with family
Liked: Cleanliness
Great place for kids to enjoy during winter!
Stayed 2 nights in Nov 2022

6/10 Okay

Lucille
Liked: Cleanliness, staff & service
The stay is really kid friendly. The only issue I had was no blankets for us in the suite living room.
Stayed 1 night in Oct 2022

2/10 Terrible

Jessica
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk was very rude
Stayed 1 night in Oct 2022

2/10 Terrible

Araceli
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Walked into the room it had a bad odor smelled like dirty feet/smoky. Definitely needs updated rooms!!
Stayed 1 night in Oct 2022

4/10 Poor

Michelle
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a room that faced the pool area. The music from the pool area was still blaring when I tried to go to sleep. I asked the front desk staff when the music would be turned off and they said they didn’t know how to turn it off. When I asked for a different room they just said “you can hear it from any room”. No apology, no offer to help at all. No customer service skills at all.
Stayed 1 night in Oct 2022