Our king bed was overbooked so we got a double queen, already a bit disappointed but nothing to get upset about. Our toilet didn’t work so I tried to call the front desk and the phone didn’t work, I used my cell and they ended up sending maintenance. He took a look at it for 5-10 minutes and left for another 15 to get some tools. He worked on it for 10 minutes or so, said it was fixed, and left. We checked and the toilet still didn’t work, we ended up switching rooms but it was quite the headache and no one seemed to care. No one apologized once and every time I called, they put me on speaker so multiple people could talk. Very strange experience overall and definitely won’t be recommending.
