The Rewind West Des Moines, Tapestry Collection by Hilton

Photo gallery for The Rewind West Des Moines, Tapestry Collection by Hilton

Primary image
Indoor pool
Indoor pool
55-inch LCD TV with digital channels, TV, Netflix
Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Rewind West Des Moines, Tapestry Collection by Hilton

The Rewind West Des Moines, Tapestry Collection by Hilton

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
6075 Mills Civic Pkwy, West Des Moines, IA, 50266

Explore the area

  • Popular LocationWest Glen Town Center7 min walk
  • Popular LocationValley Stadium2 min drive
  • Popular LocationJordan Creek Town Center4 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)15 min drive

Choose dates to view prices

About this area

West Des Moines

Located in West Des Moines, The Rewind West Des Moines, Tapestry Collection by Hilton is in the entertainment district and near theme parks. Living History Farms and Hoyt Sherman Place are cultural highlights, and travelers looking to shop may want to visit West Glen Town Center and Jordan Creek Town Center. Check out an event or a game at Wells Fargo Arena, and consider making time for Blank Park Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • West Glen Town Center - 7 min walk
  • Valley Stadium - 2 min drive
  • Jordan Creek Town Center - 4 min drive
  • West Grand Golf - 4 min drive
  • Mercy Medical Center West Lakes - 6 min drive

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • Red Robin - 5 min walk
  • NYC Pizza Cafe - 7 min walk
  • Tasty Tacos - 7 min walk
  • Wellman's Pub & Rooftop - 8 min walk
  • Coach's Pizza - 9 min walk

About this property

The Rewind West Des Moines, Tapestry Collection by Hilton

4-star hotel near West Glen Town Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
The Rewind West Des Moines, Tapestry Collection by Hilton offers 137 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Johnny's Italian Steakhou

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms - 4

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Renovated entire property - July 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers

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Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive smart lock details
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Jordan
Holiday Inn Jordan Creek
Holiday Inn Jordan Creek Hotel
Holiday Inn Jordan Creek Hotel West Des Moines
Holiday Inn Jordan Creek West Des Moines
Jordan Creek Holiday Inn
Holiday Inn Suites Jordan Creek
Holiday Inn Suites Jordan Creek
The Rewind West Des Moines, Tapestry Collection by Hilton Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 379 out of 606 reviews
5 - Excellent 63%
Rating 4 - Good. 158 out of 606 reviews
4 - Good 26%
Rating 3 - Okay. 35 out of 606 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 606 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 606 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

3/5 Okay

Traveled with partner
Disliked: Cleanliness, amenities
Simon was very helpful and pleasant. The towels looked used when we got into the room. Tissues looked used and shoved back into the dispenser. We had a handicapped room which we didn’t want. Everything was expensive, even the water. No water fountain, but an ice machine?
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rewind was a good choice in the Jordan Creek area. Lovely, comfortable room, friendly staff and attractive grounds. The only reason for giving this hotel a 4 instead of a 5 relates to food. The hotel sits off by itself, not really that close to any place serving breakfast. A breakfast buffet is available at an extra cost. I've never liked breakfast buffets to begin with, and when there are no easy alternatives they should absolutely be included with the room. Or, just treat it like a regular restaurant and let people order off a menu. And - a warning to future guests - the Rewind's kitchen is actually part of Johnny's Steakhouse, so the buffet was not available on Mother's Day since Johnny's was getting ready for a special brunch. If you don't care about breakfast, I would strongly recommend the Rewind.
Stayed 2 nights in May 2022

2/5 Poor

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping told me to leave at 10:30 and checkout was at 12:00pm. So I hurry up and got ready to leave. So unprofessional. I told the guy at the first desk and he just said he would talk to someone. No sorry or anything. Very rude I thought. Not sure I’ll stay there ever again. Also it would be great to hear back from someone and get some type of compensation
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
The suite I had was very spacious and had lovely decorations. The bedroom was separate from the living and dinning area and there were separate thermostats for each room! I absolutely loved the contactless checkin and digital key cards.
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022