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TownePlace Suites by Marriott Des Moines West/Jordan Creek

Photo gallery for TownePlace Suites by Marriott Des Moines West/Jordan Creek

Terrace/patio
Exterior
In-room safe, desk, iron/ironing board, free rollaway beds
Free daily continental breakfast
Reception

Overview of TownePlace Suites by Marriott Des Moines West/Jordan Creek

TownePlace Suites by Marriott Des Moines West/Jordan Creek

3.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
Map
125 South 68th Street, West Des Moines, IA, 50266

Explore the area

  • Popular LocationWest Glen Town Center3 min drive
  • Popular LocationMercyOne Mills Civic Express Care4 min drive
  • Popular LocationValley Stadium4 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)19 min drive

Room options

About this area

West Des Moines

Located in West Des Moines, TownePlace Suites by Marriott Des Moines West/Jordan Creek is in an area with great shopping. Jordan House and Living History Farms are cultural highlights, and travelers looking to shop may want to visit Jordan Creek Town Center and West Glen Town Center. Clive Aquatic Center and Pump It Up are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • West Glen Town Center - 3 min drive
  • MercyOne Mills Civic Express Care - 4 min drive
  • Valley Stadium - 4 min drive
  • Mercy Medical Center West Lakes - 5 min drive
  • UnityPoint Health - Methodist West Hospital - 6 min drive

Getting around

  • Des Moines International Airport (DSM) - 19 min drive

Restaurants

  • Chick-Fil-A - 10 min walk
  • Casey's General Store - 13 min walk
  • The Cheesecake Factory - 7 min walk
  • Texas Roadhouse - West Des Moines - 15 min walk
  • Smash Park - 6 min walk

About this property

TownePlace Suites by Marriott Des Moines West/Jordan Creek

3-star hotel
Take advantage of free continental breakfast, a grocery/convenience store, and dry cleaning/laundry services at TownePlace Suites by Marriott Des Moines West/Jordan Creek. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour gym.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Coffee/tea in the lobby, a 24-hour front desk, and a front-desk safe
  • Free newspapers, a computer station, and barbecue grills
  • Guest reviews give top marks for the proximity to shopping
Room features
All 99 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Sofa beds and free rollaway/extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch Smart TVs with Netflix and premium channels
  • Kitchens, refrigerators, and dishwashers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 3,606 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower available in select rooms
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch Smart TV with premium digital channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Moines West/Jordan Creek Hotel
TownePlace Suites Marriott West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
TownePlace Suites by Marriott Des Moines West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
Hotel TownePlace Suites by Marriott Des Moines West/Jordan Creek
TownePlace Suites Marriott Moines West/Jordan Creek Hotel

Frequently asked questions

Does TownePlace Suites by Marriott Des Moines West/Jordan Creek have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11 PM.

How much does it cost to stay at TownePlace Suites by Marriott Des Moines West/Jordan Creek?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Des Moines West/Jordan Creek on Jun 18, 2023 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TownePlace Suites by Marriott Des Moines West/Jordan Creek pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at TownePlace Suites by Marriott Des Moines West/Jordan Creek?

Self parking is free at this property.

What time is check-in at TownePlace Suites by Marriott Des Moines West/Jordan Creek?

Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at TownePlace Suites by Marriott Des Moines West/Jordan Creek?

Check-out is at noon.

Where is TownePlace Suites by Marriott Des Moines West/Jordan Creek located?

Situated in West Des Moines, this hotel is within 1 mi (2 km) of Jordan Creek Town Center and West Glen Town Center. MercyOne Mills Civic Express Care and Valley Stadium are also within 3 mi (5 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 678 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 156 out of 678 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 45 out of 678 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 18 out of 678 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 21 out of 678 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mikinzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Kristi, Sycamore

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not ready when we checked in at 4pm. They told us we could get ready in the public restroom which had feces and urine all over the place. We had to go to the mall to get ready for an event. They called at 7pm to tell us our room was ready. We got there at 10:30 and found out that the room was not cleaned. There was coffee in the coffee pot, glitter and hair in the bed and all over the bathroom and dishes in the sink. They did not have another room for us, so we needed to go the other Marriott in West Des Moines to sleep for the night. Likewise there was garbage spilling out of the garbage cans in the front entrance with bugs and bees swarming. This was the worst hotel experience I have ever had!!
Stayed 1 night in May 2023

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the proximity to all the places I came for. Conveniently located by Jordan Creek Mall.
Stayed 1 night in Mar 2023

10/10 Excellent

Marcos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Mar 2023

10/10 Excellent

Janae

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2023

10/10 Excellent

ALVIN, MAUMELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Dan

Liked: Room comfort
Disliked: Staff & service
The clerk at check in was unbelievably rude and inattentive. It took almost 30 minutes to get checked in which prevented us from getting to any restaurant before they all closed at 9PM. I will say that the manager I spoke with the following morning was very apologetic and agreed to partially compensate us for the experience.
Stayed 1 night in Feb 2023

2/10 Terrible

Marcie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was dirty and cold. The sofa bed had no linens but it did have bugs.
Stayed 1 night in Feb 2023

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very clean, I was charged more than my booking price and they would not change it. Some breakfast items that should have been hot were cold, we did eat early so maybe that counts but if it gets put out it should be hot. Returned from state wrestling and was not able to park as the lot was full had to park at the mall. But rooms were very clean, well stocked bath towels very soft
Stayed 2 nights in Feb 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023