This is by far the worst hotel I have ever stayed in. The front desk staff is horrible and terribly rude. There is one guy that is training “assuming this is his 1st or 2nd week” he was the only person thus far that has been helpful on any level. The guy who is training him middle age (late 20’s early 30’s) guy with an accent was extremely rude. One of the beds in my room has multiple stains that appear to look like dried up blood were on the covers. Approached the front desk staff to address the issue, no manager was available and definitely no apology was given. I had to request them to have someone change my room immediately, that wasn’t even offered the front desk guy stared at me as me asking to change the sheets was a unrealistic request. I was advised that the manager will be available tomorrow morning I will update once I speak to management but so far, I highly advise staying away. Oh not to mention went down to get towels this morning, was told none was available and they would deliver them to my room. It is 730pm and still no towels! Spoke to GM next morning, offered an apology and call back once he spoke to his team and I never heard from him again. Seemed very unconcerned. Take it from a very frequent traveler, please spend your money elsewhere. They do not care about their guest or property upkeep. Stayed her bc they have balconies and tesla charging stations. They only have 2 stations which were mainly operated by non hotel guest and, did not get a balcony room