“Booking request was not honoured. I booked oceanfront, ground floor with two queen beds and they gave me what they felt like based on their assumptions. They promised to change the king bed to two queens but never did. Calls to reception/front desk/concierge were mostly unanswered. The minibar was unstocked at check-in, raising questions about the room preparation, and we never received the coffee-maker as promised. The room was very basic and dated - there were rust stains on the lampshades.……
“Booking request was not honoured. I booked oceanfront, ground floor with two queen beds and they gave me what they felt like based on their assumptions. They promised to change the king bed to two queens but never did. Calls to reception/front desk/concierge were mostly unanswered. The minibar was unstocked at check-in, raising questions about the room preparation, and we never received the coffee-maker as promised. The room was very basic and dated - there were rust stains on the lampshades.……
Janet