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"Love the pool. And children are given candy floss upon check in and activity books."

"Food was superb. Recommend to get the prepaid dinner option as you can cash out to the standard menu any night. Satay bar was fantastic experience."

"Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again."

"Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking. "

"Excellent service and beautiful beach / swimming pool. Having kids club and access to other group hotels (Banyan tree and Cassia) are definitely big bonus😊"

"Nice and spacious, friendly staff.. Wide variety of buffet breakfast"

"Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us. "

"Great hotel and is always my favorite one to stay. Nice and comfortable to stay here, shopping malls and eateries is all around this hotel and within walking distance. Friendly receptionist and staff of this hotel, especially Shalbrina always never let me down. Try this hotel’s hospitality if you anyone wish to visit Batam."

"We had a wonderful stay with a complimentary upgrade to the Studio Executive Room in celebration of my husband’s birthday. The thoughtful room decoration and birthday cake were a lovely touch. The hotel is clean, modern, and perfectly located right next to Grand Batam Mall—making shopping and dining extremely convenient"