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Grand Mercure Singapore Roxy (SG Clean)

Photo gallery for Grand Mercure Singapore Roxy (SG Clean)

Primary image
Outdoor pool, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Grand Mercure Singapore Roxy (SG Clean)

UNESCO Sustainable Travel Pledge

Grand Mercure Singapore Roxy (SG Clean)

4.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
50 East Coast Road, Roxy Square, Singapore, 428769

Explore the area

  • Popular LocationRoxy Square1 min walk
  • Popular LocationParkway Parade11 min walk
  • Popular LocationEast Coast Park17 min walk
  • AirportSingapore (SIN-Changi)17 min drive

Room options

About this area

Singapore

Grand Mercure Singapore Roxy (SG Clean) is located in East Coast, a neighborhood in Singapore, and is in a shopping district and near the beach. Gardens by the Bay and Asian Civilisations Museum are cultural highlights, and some of the area's attractions include Universal Studios Singapore and East Coast Park. Looking to enjoy an event or a game while in town? See what's happening at Singapore Indoor Stadium or Singapore National Stadium.

What's nearby

  • Roxy Square - 1 min walk
  • Parkway Parade - 11 min walk
  • Tanjong Katong Rd - 11 min walk
  • East Coast Park - 17 min walk
  • Geylang Serai New Market - 9 min drive

Getting around

  • Dakota Station - 3 min drive
  • JB Sentral - 58 min drive
  • Singapore Changi Airport (SIN) - 17 min drive

Restaurants

  • Baba Chews Bar and Eatery - 2 min walk
  • Carvers & Co - 2 min walk
  • Birds of Paradise Gelato Boutique - 2 min walk
  • 328 Katong Laksa - 3 min walk
  • Rabbit Carrot Gun - 3 min walk

About this property

Grand Mercure Singapore Roxy (SG Clean)

4-star eco-friendly hotel in the heart of East Coast
You can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services at Grand Mercure Singapore Roxy (SG Clean). Enjoy brunch and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and conference space.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), multilingual staff, and express check-out
  • An elevator, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at Grand Mercure Singapore Roxy (SG Clean) boast comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 38 for adults and SGD 24 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Feast Roxy
  • JiaWei Chinese Restaurant
  • Wave Cafe

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1076 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 70.62 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: SGD 38 for adults and SGD 24 for children (approximately)
  • Rollaway bed fee: SGD 70.62 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Grand Mercure Roxy
Grand Mercure Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Grand Mercure Roxy Singapore
Hotel Mercure Roxy
Mercure Hotel Roxy
Mercure Roxy Hotel
Roxy Grand Mercure
Roxy Grand Mercure Hotel
Roxy Mercure
Grand Mercure Roxy Singapore Hotel Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy Hotel
Grand Accor Roxy Hotel
Mercure Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy (SG Clean) Hotel
Grand Mercure Singapore Roxy (SG Clean) Singapore
Grand Mercure Singapore Roxy (SG Clean) Hotel Singapore

Frequently asked questions

Does Grand Mercure Singapore Roxy (SG Clean) have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Mercure Singapore Roxy (SG Clean)?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Grand Mercure Singapore Roxy (SG Clean) on Oct 31, 2022 start from $145.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Singapore Roxy (SG Clean) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Singapore Roxy (SG Clean)?

Self parking is free at this property.

What time is check-in at Grand Mercure Singapore Roxy (SG Clean)?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Singapore Roxy (SG Clean)?

Check-out is at noon.

Where is Grand Mercure Singapore Roxy (SG Clean) located?

Located in East Coast, this eco-friendly hotel is within a 15-minute walk of Parkway Parade and Tanjong Katong Rd. East Coast Park and Geylang Serai New Market are also within 1 mi (2 km). Dakota Station is 25 minutes by foot and Paya Lebar Station is 28 minutes.

Can I cancel my reservation for free at Grand Mercure Singapore Roxy (SG Clean) and receive a full refund?

Yes, Grand Mercure Singapore Roxy (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Singapore Roxy (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 466 out of 999 reviews
5 - Excellent 47%
Rating 4 - Good. 416 out of 999 reviews
4 - Good 42%
Rating 3 - Okay. 76 out of 999 reviews
3 - Okay 8%
Rating 2 - Poor. 30 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 999 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Jia
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was really nice. Breakfast was great
Stayed 3 nights in Sep 2022

5/5 Excellent

Irma, Ventura
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff are nice. Good service. The staff from the breakfast buffet are very nice.
Stayed 6 nights in Sep 2022

2/5 Poor

Mei Hiong
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in refrigerator, half consume bottle drinks from previous guest left in fridge. Mold on shower curtains. Saw how maid clean the room, just simply takes used towels and wipe down bathroom. Did not vacuum rugs till requested on 3rd day stay and my stay was for 12 days. The men working front desk is polite and accommodating but the front desk girls have bad attitudes! The front desk girls needs to take some kind of hospitality course or training. Breakfast buffet is monotonous. Stayed there years ago before they renovated it. This time around it's not as good as before renovation.
Stayed 12 nights in Jul 2022

4/5 Good

Diane
Liked: Cleanliness, staff & service
Comfortable stay
Stayed 3 nights in Jul 2022

4/5 Good

Christopher
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best buy breakfast when you checkin SD25 / day, cost is 10SD more if you just walk in, breakfast is good. Nice market opposite with supermarket.
Stayed 3 nights in Jul 2022

1/5 Terrible

Florin
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Extremely old building, not situated near tourist attractions. Extremely hard working stuff, all my respect for everyone working there.
Stayed 9 nights in Jun 2022

4/5 Good

David
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent gym and pool / sun terrace. Very good location once the new MRT is complete (station will be next to hotel entrance.
Stayed 4 nights in Jun 2022

3/5 Okay

Joseph
Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was my 3 visit to this Hotel, in the past we use to have a mobile phone to use and shuttle service that was very convinient to us but no more. While the room is spacious and clean they have to do something about the bathrooms. Not only looking tired but need to be refurbished. For the Elderly the bathtub is hard to get into showers, would be better. This time round it was very noisy with people talking in the hallways at 1.30 in the morning most of the time we were there. I don't think my wife wants to go back there again.
Stayed 22 nights in Jun 2022

4/5 Good

Martin
Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

3/5 Okay

mi kyung
Stayed 8 nights in Jun 2022