“Nice, clean, functional room. There were a few small repairs that are needed, but a nice place to stay while visiting Mammoth Cave NP. Breakfast was good. Staff was friendly and helpful. Wanted to check out a day early due to running out of things to do, but not allowed by manager.”
“stayed two nights here. cranky beds. thin wall and room smells mold。 most importantly, i left my bag there when i checked out. called them several times ,they say will check and call me back, never did. when i ask again, they said the room was clean and didnt seem to care that i lost ma IDs and car keys. so rude!!!!!”
“Our room was 30° hotter than it was outside during the heat wave. Pool was green. There was hair and bugs all over our hotel room. And there was mold in the fridge.”
“In the 1st room the AC wasn't working. They moved us to a different room. 2nd room had spider webs all the way across the window sill. Secondary lock was missing from door. Deadbolt lock was difficult to engage. .. had to lift up on the door 🚪 to get it to lock. Told front desk we needed about 10 minutes extra from check out time. She said if it was ANYTHING over 20 minutes we would be charged $30 extra. Then she refused to give me a receipt at checkout.”
“If you move in and find a lot of bugs, I have a good method to get rid of them without having to do it by hand. You can catch the bugs in the trash can and flush them down the toilet. But it's difficult to flush the bug corpses out of the room's toilet.”
“The bed sheets were not clean. Covered in both human and dog hair. Room was freezing. Looks to be an old converted shed sitting in a concrete pad. It was 5 degrees outside and we had a constant draft through the doors, windows, and cold air emitting straight from the floor. The home is old, which is no issue. There is a difference however between old and old/dirty/unkept. The floor was covered in dead bugs, spiderwebs, and dust. There was someone’s old food in n the mini fridge. Also, we are……