Don't stay here!
Posted Apr 11, 2016 on Wotif
Like others, I expected this to be a 4 star hotel. I booked one of Wotif's 'mystery hotels' and assumed it would be good quality as a 4 star hotel should be. It was 2 star at most. We were shocked, and I will think twice before booking a mystery hotel again. The view out the very dirty window was of the back of another apartment only meters away. The decor was dated, damaged and uninviting. The tile grouting on the floor and around the bath was filthy. The toilet paper holder was broken in the bathroom, and there was only one towel. When we rang to ask for some more towels they took forever to come so we had to ring again. It was miles from anywhere. It took us 25 minutes in the heat to walk to the nearest metro station. Apparently "This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation." I assumed they had a shuttle and tried to contact them before arriving but got no reply. I rang when we arrived in Dubai and was told they didn't have anything and we'd have to get a taxi so we had to join the queues at the airport and it was expensive. The man on the front desk gave us directions to an address in Dubai and we caught a train and taxi only to find they'd sen I don't trust the good reviews on this site, anyone who gives this a good review has never stayed in a 4 star hotel.