MainStay Suites Dubuque at Hwy 20

Photo gallery for MainStay Suites Dubuque at Hwy 20

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2 Queen Beds, Suite, Nonsmoking  | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
2 Queen Beds, Suite, Nonsmoking  | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of MainStay Suites Dubuque at Hwy 20

MainStay Suites Dubuque at Hwy 20

2.5 star property

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
1275 Associates Dr, Dubuque, IA, 52002

Explore the area

  • Popular LocationKennedy Mall4 min drive
  • Popular LocationBell Tower Theater8 min drive
  • Popular LocationBunker Hill Golf Course9 min drive
  • AirportDubuque, IA (DBQ-Dubuque Regional)15 min drive

Choose dates to view prices

About this area

Dubuque

Located in Dubuque, MainStay Suites Dubuque at Hwy 20 is in the city center. The area's natural beauty can be seen at Mines of Spain State Recreation Area and Mississippi River, while Bell Tower Theater and Dubuque Museum of Art are cultural highlights. Dubuque Arboretum and Botanical Gardens and Dubuque Welcome Center are also worth visiting.

What's nearby

  • Kennedy Mall - 4 min drive
  • Dubuque Arboretum and Botanical Gardens - 8 min drive
  • Bell Tower Theater - 8 min drive
  • Bunker Hill Golf Course - 9 min drive
  • Clarke University - 13 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 15 min drive

Restaurants

  • Sunshine Family Restaurant West - 3 min drive
  • Pizza Ranch - 3 min drive
  • Los Aztecas - 3 min drive
  • Fiesta Cancun - 3 min drive
  • Village Inn - 4 min drive

About this property

MainStay Suites Dubuque at Hwy 20

Hotel in Dubuque with free breakfast and fitness center
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Weekly housekeeping is available.
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • Business center
  • Conference space (240 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 20 lbs)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 91 out of 304 reviews
5 - Excellent 30%
Rating 4 - Good. 100 out of 304 reviews
4 - Good 33%
Rating 3 - Okay. 64 out of 304 reviews
3 - Okay 21%
Rating 2 - Poor. 31 out of 304 reviews
2 - Poor 10%
Rating 1 - Terrible. 18 out of 304 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.6/5

Eco-friendliness

3/5 Okay

Disliked: Amenities, property conditions & facilities
No sheets for pull out - bathroom toilet was dirty
Stayed 1 night in Aug 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon entering our room, we noticed that the toliet ran constantly, but we just decided to keep bathroom door closed. Later on we noticed it was really hot. Turns out the A/C was not working. Thermostat was set as low as it would go and the fan was set to run all the time, but no air movement at all. Their remedy was to reset filter, which did not need to be reset, and turn the thermostat up to 69. Meedless to say, they had to move us to another room at 11pm. I used to work in the HVAC business.
Stayed 1 night in Jul 2022

2/5 Poor

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The first room bathroom door handle came off in my husbands hand. We moved to a new room and the main door lock wouldn’t work so we moved again. That room was too warm and it had a musty smell. The carpet and floors were sticky. The staff member was as helpful as he could be under the circumstances.
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with family
This hotel is so outdated. I think it's more of a long term hotel for traveling workers.
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
They didn’t return my license after asking for it during checking and I didn’t think of it. They could have left a message as we were there all night or during checkout in the morning. They notified me after I was driving home and had to mail it to me and I got it 7 days later. Think that could have been handled better
Stayed 1 night in May 2022