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MainStay Suites Dubuque at Hwy 20

2.5 star property
Hotel in Dubuque with free breakfast and a fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Exterior
2 Queen Beds, Suite, Nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Free continental breakfast
Reception

Reviews

7.4

Good

Popular amenities

  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • Pet friendly
    Pet friendlyPet friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The hotel was a nice place to say and very convenient.
Charlotte
Jul 21, 2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Private bathroom
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

2 Queen Beds, Suite, Nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

2 Queen Beds, Suite, Nonsmoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed - double
10 bedrooms
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

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About the neighborhood

Map
1275 Associates Dr, Dubuque, IA, 52002

What's nearby

  • Kennedy Mall - 4 min drive
  • Diamond Jo Casino - 10 min drive
  • National Mississippi River Museum and Aquarium - 10 min drive
  • Grand Harbor Resort and Waterpark - 10 min drive
  • Q Casino - 12 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-Fil-A - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive

About this property

MainStay Suites Dubuque at Hwy 20

Hotel in the city center
Free continental breakfast, dry cleaning/laundry services, and a gym are just a few of the amenities provided at MainStay Suites Dubuque at Hwy 20. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and coffee/tea in the lobby
  • A TV in the lobby, an elevator, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, refrigerators, and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

Frequently asked questions

Is MainStay Suites Dubuque at Hwy 20 pet-friendly?

Yes, MainStay Suites Dubuque at Hwy 20 allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 20 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites Dubuque at Hwy 20?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Dubuque at Hwy 20 on Aug 18, 2024 start from $76.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Dubuque at Hwy 20?

Self parking is free at this property.

What time is check-in at MainStay Suites Dubuque at Hwy 20?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at MainStay Suites Dubuque at Hwy 20?

Check-out is at noon.

Where is MainStay Suites Dubuque at Hwy 20 located?

Located in the heart of Dubuque, this hotel is within 3 mi (5 km) of Kennedy Mall, Bell Tower Theater, and Bunker Hill Golf Course. University of Dubuque is 3.1 mi (5 km) away.

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 124 out of 438 reviews" "
Rating 8 - Good. 139 out of 438 reviews" "
Rating 6 - Okay. 87 out of 438 reviews" "
Rating 4 - Poor. 57 out of 438 reviews" "
Rating 2 - Terrible. 31 out of 438 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice place to say and very convenient.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service
The reason you use a hotel is to have a place to sleep while traveling. We booked a room with a double bed and a pull out bed. The pull out bed was not usable due to a flimsy mattress and the metal support under it. We asked the front desk for help and they said there was nothing they could do. There was no manager on duty or available via phone to help. We had to buy an air mattress for the second adult to sleep on.
Stayed 1 night in Jul 2024

4/10 Poor

Drew

Business traveler
No one at front desk. Have to make a phone call to get service. Tub did not drain. Air conditioning did not work correctly. Had it set on 67 never got below 74. T.v.a in the room worked intermittently.
Stayed 4 nights in Jul 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, this would be a place I would stay at again.
Stayed 1 night in May 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay and reasonable priced.
Stayed 1 night in Jun 2024

6/10 Okay

Kayti

Traveled with family
Disliked: Cleanliness
Non smoking building was in no way smoke free, of any kind, even when we switched to the opposite end of the building where the outdoor designated smoking area was. Our room was only half clean, maybe, for both of them. Breakfast was the same boring thing day after day. Most hotels cycle through the options. One can only eat biscuits and gravy so mamy times. And it was old and dried out, therefore not kept up. Couldn't find front desk/staff members most of the time, even when calling as requested. Staff was very kind and helpful though. I could go on, but these are the finer points. Was cleaner than many budget hotels, but I would say 50/50 in that area.
Stayed 3 nights in Jun 2024

2/10 Terrible

Melvin

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hair on walls of shower toilet roll already used thin soap bars
Stayed 1 night in Jun 2024

8/10 Good

Kathie

Stayed 1 night in Jun 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few years back and it was older but nice. Since then it has changed owners. The entire first floor smells of spice and the over all condition inside is run down and dirty. We had to replace our own battery to our smoke detector. Blood stain on my bedding. The exterior landscape looks like life after people, weeds growing in the rocks. Won’t be back
Stayed 2 nights in Jun 2024

10/10 Excellent

Rodney

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy a d quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & nice. Hotel was easy to find. Great eating places close by.
Stayed 1 night in May 2024

4/10 Poor

Charlita

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was FILTHY! I did not feel comfortable at all. Had to go and purchase cleaning supplies and new sheets & towels. Two microwaves because the one over the stove didn’t work. Stove, fridge & both microwaves were dirty. Please note there is only a housekeeper ONCE A WEEK. I did not see this when booking. The smell was HORRIBLE throughout the entire hotel. LITERALLY made me sick to my stomach. Hotel looks old and rundown. Couch looked filthy did not sit on that thing along with the chairs. Towel were dingy definitely not white. Bathroom had hair in the tub. Splashes and splatter on walls, door, and frames. The mirror in the bedroom was nice. The HVAC System is LOUD. The Air conditioner works well. Barley any staff present at the front desk. Would not recommend staying here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced and the suite was perfect for our trip.
Stayed 1 night in May 2024

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty same as last year...i submitted the same complaint and nothing has changed...floor sticky, towels yellow paint on fridge and walls peelling room smelled musty..hallways reeked of marijuana....wont be back
Stayed 2 nights in May 2024

4/10 Poor

Susan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. It was obvious the bathroom counter had not been completely wiped down, as there were toiletries left behind, that would not be provided by the hotel. The "security" door that should be locked at all times in the back was not locked. Anyone could walk in the back.
Stayed 2 nights in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service
AC was not working and restroom sink was draining very slowly. Informed staff of issues at checkout.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda, SOLON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were comfortable
Stayed 1 night in Apr 2024

6/10 Okay

Leonard

Liked: Staff & service
Disliked: Cleanliness
Friendly staff, nice and clean hallways and general area. Room was nice size but kitchen was dirty. Stove top was very dirty and not just burnt on it was grease and burnt food still on the top and burner areas. Rest of the room especially bathroom could have been cleaner as well.
Stayed 1 night in Apr 2024

6/10 Okay

katie

Traveled with family
Disliked: Cleanliness, amenities
The front desk person was friendly. The breakfast was actually okay- I have had worse. They didn’t have any hot items. They had waffles, cereal, bagels and toast. They had mini muffins and donuts, which my kids liked. The bagels and bread were individually wrapped in baggies. However, the room was just not clean. They are very spacious and have a small kitchen (old)- would be great for extended stays. We were only there 1 night. The shower had an old soap wrapper in it. There was so much dust on the top of the shower you could visibly see it on the top. Needs a deep clean. There was hair all over the floor that was not ours. The couch had stuff on it, not sure what it was. The desk chairs needed to be scrubbed. The room was just really in need of a vacuum , sweep and carpet clean. The curtains were also dusty. Just felt gross. Disappointed because I really loved the space for my kids to run around. But I was constantly worried they would find something on the ground and try to eat it (my 1 year old) . I’m not one to complain. I was a housekeeper and front desk person at a hotel for a while though, so I know when something needs to be cleaned better. Ick
Stayed 1 night in Apr 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are sweet and kind. And they are very accommodating. Would recommend this place to anyone.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charlie

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Heather

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff remembers us and greeted us
Stayed 1 night in Mar 2024

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and generally quiet building, although I could hear snoring from the next room. Good variety for breakfast.
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Nice Bathroom & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5