Ernst & Young Centre Tours

The rooms are large with full kitchen we did not use. Some of the carpets in the room and hall were stained. The lobby is very down market.

Gold level -fantastic Worth the extra money

The restaurant in the lobby (Zoe’s?) was clearly not intended as anything more than a lounge. Eating off tables so low you need to double over is far from what should be presented at a hotel of the reputation of the Chateau Laurier. Also, our server was either a complete rookie or careless in the extreme. Water was slopped all over our table and I was the one wiping it up, not the server who was standing and observing my efforts. She later refilled our water in a glass which had been used for orange juice and I reminded her she was filling a dirty glass. Surely clean glasses is not an exorbitant expectation.