Exhale Spa Tours

I stayed for a week at a dance competition in the Waterfront tower. I previously read the reviews & they were mixed. I was expecting a bad experience however I’d give a 4 out of 5. It is true that you can get on the elevator and not have to use a key card. Our room was clean. However, I still do my own wiping down of hard surfaces with disinfectant wipes and spray the bed and floors with Lysol. The room was spacious. Our fridge didn’t work and we requested maintenance and we were promised they’d be there within the hour. I had to reach out multiple times and eventually they came and we had 2 fridges. I did have an issue with the lack of housekeeping. I knew they didn’t come every day and thought they’d come at least every 2 days but it wasn’t so. I even reached out to ask if they could change our linens but all they did was provide new towels. They did not remove the old towels or trash. Thankfully we had other bags we could use for trash. Overall the hotel was clean. There was no trash in the hallways as many reviews suggested. Some reviews suggested that the family pool was dirty but that was not our experience and we went twice. I did have an issue with booking a high floor and only being on 14. I didn’t bother to say anything because it wasn’t that big of a deal in the end. At the same time I guess that’s their idea of a high floor. I did not do self-park so I can’t comment on the security or cleanliness of that area. Overall though the hotel was pretty good.

Clean room great rood

Thank you