“Hi, I would like to request a partial refund/compensation for my booking.
My reservation was for “Deluxe Room, 1 Queen Bed, City View (Deluxe Room Double)”, but the room provided to me was on the 2nd level and did not have a city view.
The room therefore did not appear to match the room type/description that I booked and paid for. I would appreciate it if Expedia could review the booking and advise on a partial refund or appropriate compensation.
I can provide the booking confirmation and……
“The room was spacious, with 2 king beds and a full bed, well maintained and very comfortable. The staff was very polite and helpful.
Mathi Residency is also at walking distance from Chennai Central railway station making it very easily accessible and convenient to commute within Chennai.”