Factoryville Chalets

Enjoyed the stay. Loved hot chocolate

It was a quick check in and staff was friendly.

The girl that checked us in was really attentive and helpful!

Convenient location in a charming rural town. Rooms were clean, bedding was comfortable and many thoughtful amenities.

The restaurant and bar are fabulous, including the staff. They both deserve a full 5-star rating. The weekday we were there, both were crowded. The lobby and our room, although very clean, need attention, especially the carpet. We would love to dine there again and hope they pay more attention to the deficiencies in the lobby and Room 1.

Didn’t stay long, but the kids loved the pool, the staff was helpful, and the room was clean.

Everything was great as usual for our stay

Bel accueil, chambre spacieuse. Tout fonctionne à merveille. Je recommande

Great stay

The awesome gal that checked me and the same person, I had the pleasure to check out with….was literally such a delightful personable individual! Too bad there aren’t more like her in the Customer Service Industry. I arrived early and asked if there was any chance to check in early…. She checked and there was! Above the call of duty… 😊😊😊

Location was very clean and staff was very polite and helpful . Also free breakfast was surprisingly nicer than expected which was a pleasant surprise

The room was wonderful, the staff were kind and accommodating, the breakfast was excellent, and there was plenty of parking available.

Hotel was very clean and front desk staffed when I checked in around midnight. Pool & hot tub closed due to covid. A small amount of breakfast items were available to go, also due to covid. Hallways are dark, as if lighting was an afterthought. Room was clean, TV modern, bathroom clean and modern. No bugs found under mattress. Would definitely stay again.

Good breakfast and fitness room.

everything was just right, the spacious room,helpful staff, outdoor area to sit and relax, overall a very comfortable stay.

I took my son skiing to Elk Mountain and booked a room for one night. I was very happy with all aspects of the Hotel. Room was clean and in great condition, not run down at all. Roomy well appointed, functional. I had supper at their restaurant; chicken parmesan. Service was so fast I hardly had time to eat the free bread roll. The salad was fresh but a bottle dressing. The chicken parm. was good with a good sauce, and more than I could eat. The bed was firm but comfortable. Service was fast and...

everything was great

Perfect for what I needed as I was driving across the country. Comfortable, generous breakfast, and check out at noon which was ideal as I had some online work to do. Tucked away off the main drag so it was quiet. Good WiFi