Apartments in Florence for Rent

"The staff present in person were excellent and you could tell they were exhausted. My room smelled so bad that i bought a candle to help. It was strange because the main areas of the hotel smelled fine but my room was terrible. Breakfast was fine and had enough options to choose from. The property was run down but was overall okay. I definitely won't stay here again. "

"Staff was helpful but because it was booked we were made to stay in a room that had questionable stains and horrible smells"

"The associate at the front desk was very friendly, making the check in process easy and enjoyable. The room was very clean and comfortable. The sitting area adjacent to the sleeping area was most appreciated. The breakfast was good, with a wide range of options. All in all, I would highly recommend this hotel."

"I asked Belterra to give us a voucher since our daughter's golf tournanment for Saturday, 4/18 was canceled due to weather. I did not expect a refund. And she will play many tournaments here over the next several years. I did not receive a reply. That just isn't good business...you took my money, I didn't stay there and not even a courtesy reply...thumbs down"

"nice"

"Clean room"

"Bugs in bad and dirty room"

"Property was new and fitness center had nice equipment "

"One of the best hotelsni have stayed at"