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"Front desk service is terrible "

"After running water for 5 minutes, it never became hot! Very lukewarm only. No other complaints. Bed and pillows comfortable."

"The room was nice and clean and spacious "

"The only discrepancy was the loud noiss from the bar in front of the hotel. Two of the 3 nights spent there was spent listening to drunks shouting."

"Clean room, friendly staff, nice view. But overall just seemed a bit outdated"

"There are drug addicts at all hours of the day and night outside of the hotel . Bums sleeping in the lobby . Police activity people getting arrested right outside of the casino area . The elevators and halls are overkill with fragrance smell . The staff was very nice . I would not recommend this hotel especially if you have kids with you ."

"The property itself was fine, but was very disappointed that the pool and hot tub were under construction—didn’t see that anywhere when booking. I was thrilled the hotel offered electric vehicle chargers, but non-electric vehicles were parked there all three nights we were there so we were never able to use it. Was also surprised the hotel didn’t offer any housekeeping during the 3 nights we were there. When I inquired they said they were too busy on the weekends."

"I really appreciated Nanette in reservations she was so kind and helpful. Our family had experienced a fire, and she made our birthday celebration still happen. All of the staff at check in were extremely polite and friendly. Just very grateful for all the people at GSR."

"This place DOES NOT look like the pictures. The decor is the same, but it is dingy. The room seemed dirty with dirt in the corners of the bathroom and the carpet in the room looked dirty. The area is not nice as there was talk about the “fentanyl fairies” in the parking lot."