加兹登堡垒

When I checked in the water had been shut off for several hours. I was not informed of that and when I figured it out I called the front desk and was told they hoped to have it back within a few more hours. There was no refrigerator in the room. No microwave in the room. No breakfast in the morning. And the staff did not speak English.

My hotel room bathroom had a broken metal soap holder in the shower, along with a broken bar aid for sitting and standing, along with white caulking everywhere, except where it was supposed to be. There were cracks in the bathroom ceiling near the fan. There’s a crack in the sink. There was nasty stuff by the faucet. There was no closet. The included breakfast that the hotel offered was limited yogurt, muffins, and water. The coffee near the front entrance was stale. I was charged a $30 fee for early check in. Room keys didn’t work consistently, and had to be replaced. The gym had a bike that was nearly falling apart and speared to be a hazard. My parents had a separate room which smelled especially musty when we first entered it. Their room had a broken bathroom pocket door. My Aunt was also charged a $30 early check in fee. Overall, this place deserves a rating of 0. It was not a pleasant stay, and forced all to endure this while attempting to enjoy our Son/Grandson/Nephew’s College graduation. This is my 2nd stay at a Wyndham owned hotel in my 53 years of life, with the first being approximately 9 years ago. This reminded me why I haven’t returned here. I won’t be staying at a Wyndham owned property again.