“Lovely stay overall. The room was spotless and comfortable, and the balcony view was fantastic. Hard to beat, honestly. The location is very convenient, especially for getting to Oeschinensee.
A few things kept it from being perfect. The breakfast was fine but not memorable, and the scrambled eggs in particular were disappointing. The waitress in the breakfast room also wasn't the friendliest.
Another issue was housekeeping. Someone knocked at 10:40am, twenty minutes before checkout, and……
“This is the low season during Xmas that we know in Swiss , but lack of
Staff's to serve customer in this hotel, long waiting for checking out for 25 min, no one in Reception..v poor feeling to wasting our time with No response,.. in the Room , no kettle , hot water u need to go down to the Bar, no coffee machine 2 , why , we do not know ?”
“It’s very clear that the hotel’s primary focus is to make guests feel as relaxed and as comfortable as possible, and they succeed on all fronts.
The lakefront view is so worth it. It’s an experience I don’t think I would’ve been able to get elsewhere. It’s calm, quiet and allows you to slow down and really take in the lake’s serenity, rather than it feeling like a brief stop on a tour.
The building is great.
The food was great.
The staff were helpful and kind.
The location is easily……
“This hotel exceeded my expectations! The hosts are wonderful, such welcoming and kind people. They did everything they could to make my trip as great as possible. I definitely will be back and staying again! Highly, highly recommend!”
“A really joyful experience of stay, particularly having a delicious breakfast at the balcony of the restaurant with a beautiful scenic view. The hotel is located at the countryside but the path is safe for walking even though you do not drive. Take 20-mins walk from Interlaken West Station to hotel.”