“One of the beds in my room had a stain on the bedsheet, but when I brought it to the attention of the staff, they did give me a 1000 point bonus with an apology, which I appreciate. I was able to sleep in the other queen bed in that room without problems. As I was checking out the next morning, a different lady at the front desk was pretty rude to me when I was attempting to get a zero balance statement on my bill. She told me twice that she could not do for me when I was asking her to do, but……
“One of the beds in my room had a stain on the bedsheet, but when I brought it to the attention of the staff, they did give me a 1000 point bonus with an apology, which I appreciate. I was able to sleep in the other queen bed in that room without problems. As I was checking out the next morning, a different lady at the front desk was pretty rude to me when I was attempting to get a zero balance statement on my bill. She told me twice that she could not do for me when I was asking her to do, but……
Samuel