“Staff are helpful and friendly and close to the attraction. Lots of restaurant is nearby.
Something can be improved, the WIFI some sometimes is not working when in the room and no USB plugin on the bedside.
The experience is excellent and the breakfast at the restaurant is delicious
”
“Second time stay here, same as last time, good breadfast with many choice, clean room and SE Asia feel. Staff are helpful, polite and speedy reaction. complimentary water, laundry service and late checkout arrangement are plus service.”
“we're reserved 3 rooms totally from Jun 30 to Jul 5, there wasn't clean up in noontime when we went back to the hotel, luckily there was only one room on 1st floor without cleaning.
Of course, we then raised out to the Frontier.”
“I cannot recommend this hotel enough. The property is beautiful, but it’s the staff and service that truly set this place apart. Throughout my stay, all the staff were incredibly attentive, helped me find my way around the best local spots, and had the most positive and helpful attitude all round.
The location was also perfectly placed in Georgetown, close to all the tourist spots whilst not being on a busy or noisy road.
Breakfast was included and, much like the heritage of Penang itself, I was……
“Room is clean and the blue mansion is very beautiful indeed. The breakfast is a semi-buffet and very tasty. AC is very strong and the room offer cool respite from the heat”
“Room is big, with lots of traditional decorations. The air-con is super nice. The breakfast is good. Location is good too, close to city centre and tourist attractions.”
“my room has no window, breakfast is not up to standard, coffee very thin. no slippers, no small tower.
3 reception very helpful and cheerful, even help me to pay the daily car parking app of Penang.
no big problem in parking the car. small car though.”
“The mattresses, sheets, and pillows were all very comfortable, which is essential for travelers. The indoor swimming pool, though small, had a nice ambiance and lighting design, especially in the evenings. All the staff were very friendly and went out of their way to help me, a traveler with limited English skills, for which I am very grateful.”