“Overall, staff were friendly and as helpful as they could be. However, the hotel itself was very dirty and not well maintained. Stains on the bedsheets, dirty floors, bathroom, and hallways. Additionally, the pool was not open for use and when I asked why, they explained it was a maintenance issue they could not fix. The cleanliness was such an issue that I cut my trip short. When I spoke with the manager to explain the issues with cleanliness and request a refund for the last day of my stay,……
“Overall, staff were friendly and as helpful as they could be. However, the hotel itself was very dirty and not well maintained. Stains on the bedsheets, dirty floors, bathroom, and hallways. Additionally, the pool was not open for use and when I asked why, they explained it was a maintenance issue they could not fix. The cleanliness was such an issue that I cut my trip short. When I spoke with the manager to explain the issues with cleanliness and request a refund for the last day of my stay,……
claudia