Best Western Plus Grand Castle Inn & Suites Grand Rapids West

Photo gallery for Best Western Plus Grand Castle Inn & Suites Grand Rapids West

Featured Image
Indoor Pool
Pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Plus Grand Castle Inn & Suites Grand Rapids West

Best Western Plus Grand Castle Inn & Suites Grand Rapids West

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
3825 28th St SW, Grandville, MI, 49418

Explore the area

  • Popular LocationJohn Ball Zoo6 min drive
  • Popular LocationRiverTown Crossings Mall6 min drive
  • Popular LocationMillennium Park7 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)20 min drive

Choose dates to view prices

About this area

Grandville

Best Western Plus Grand Castle Inn & Suites Grand Rapids West is located in Grandville. Grand Rapids Children's Museum and Gerald R. Ford Museum are cultural highlights, and travelers looking to shop may want to visit RiverTown Crossings Mall and Downtown Market. Looking to enjoy an event or a game while in town? See what's going on at Van Andel Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • John Ball Zoo - 6 min drive
  • RiverTown Crossings Mall - 6 min drive
  • Millennium Park - 7 min drive
  • Downtown Market - 8 min drive
  • Frog Hollow Playground - 10 min drive

Getting around

  • Grand Rapids Station - 8 min drive
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • Osgood Brewing — 10 min walk
  • Bangkok Taste — 3 min drive
  • Culver's — 4 min drive
  • Marge's Donut Den — 4 min drive
  • Cracker Barrel — 4 min drive

About this property

Best Western Plus Grand Castle Inn & Suites Grand Rapids West

Hotel in Grandville with 24-hour front desk and spa tub
Along with a snack bar/deli, this smoke-free hotel has a spa tub and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 88 rooms offer free WiFi and free wired Internet, plus coffee makers and TVs with satellite channels. Free local calls, hair dryers, and ironing boards are among the other amenities that guests will find. Housekeeping is available on request.
Best Western Plus Grand Castle Inn & Suites Grand Rapids West offers 88 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations.

This Grandville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • Spa tub
  • Swimming pool

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Days Inn Grand Rapids Grandville
Days Inn Rapids
Days Inn Rapids Hotel
Days Inn Rapids Hotel Grandville Grand
Days Inn Grand Rapids/Grandville Hotel Grandville
Days Inn Grand Rapids/Grandville Hotel
Days Inn Grand Rapids/Grandville Grandville
Days Inn Grand Rapids/Grandville
Days Grand Rapids/Grandville
Best Western Plus Grand Castle Inn Grandville
Best Western Plus Grand Castle Inn
Best Western Plus Grand Castle Grandville
Best Western Plus Grand Castle
Best Western Plus Grand Castle Inn Grand Rapids West Grandville
Best Western Plus Grand Castle Inn Grand Rapids West
Best Western Plus Grand Castle Grand Rapids West Grandville
Best Western Plus Grand Castle Grand Rapids West
Best Plus & Suites Rapids West
Days Inn Suites Grand Rapids/Grandville
Best Western Plus Grand Castle Inn Suites
Best Plus Grand Rapids West

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 318 out of 598 reviews
5 - Excellent 53%
Rating 4 - Good. 170 out of 598 reviews
4 - Good 28%
Rating 3 - Okay. 55 out of 598 reviews
3 - Okay 9%
Rating 2 - Poor. 27 out of 598 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 598 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Didn't like the difficulty of getting in and out of parking area because 28th street traffic is crazy
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner, Traveled with family
It was a decent spot to rest our heads at night
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities
Sliding door for the toilet/shower was awful. 1 inch gap when shut. No privacy whatsoever. I'm not staying there again.
Stayed 1 night in Oct 2021