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"Poor housekeeping service, did not replenish consumables, or clean the room very well. Made the bed and that's about it. Banging on the pipes at 530 in the morning. Not worth the price."

"Room was extremely dusty and in need for refurbishment. The hotel is very old and needs to be refreshed. The rooms have very old carpet filled with dust, old thick drapes filled with dust. Bathrooms too old, tub showers in need of replacement. Positives are the staff was excellent, the free breakfast was very good as well. And it was very quiet and peaceful. However overall the hotel is screaming for a complete refresh."

"Clean room, Safe location "

"Parking was easy, breakfast was coffee, tea, bagels and muffins. Cute hotel that has a great vibe and a great smell! Needed complimentary water with breakfast. There was only one wash cloth and only one towel, no bath mat in the room.."

"Heat was amazing "

"I arrived at 6pm was told my room would be ready in 20 minutes wasn’t actually able to check until after 8pm. Other than that everything else was fine. "

"Staff was so helpful with all of our questions and accommodations"

"I stayed for 2 nights and needed a hotel close to NC&AT for a college visit. I arrived on a Friday night around 7pm. Check in was quick, the room was very clean, bed and pillows comfortable and it was in the perfect location with Four Seasons mall and lots of dining. The staff provided us with a list of restaurants nearby and we tried Pho at a place called I Love Pho. Oh yea, and the staff didn’t forget to offer us the infamous Double Tree Cookie! I would highly recommend and would stay again. "

"I was surprised for the price how worn down the room was… Tubs a little dirty and outside doors and walls dirty. We stayed on the first floor so maybe this is the oldest section of the hotel."