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Map 1320 Gora Hakone-machi Ashigarashimo-gun Hakone Kanagawa-ken 250-0408 Japan 1-855-296-5764

Get an overview of this hotelLuxury resort with 3 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

Location

Situated in Gora, this luxury resort is within a 10-minute walk of Hakone Meissen Antique Museum and Hakone Museum of Art. Hakuundo Chaen and Hakone Gora Park are also within 15 minutes.

Resort Features

This resort features 3 restaurants, a full-service spa, and a bar/lounge. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a spa tub, massage/treatment rooms, and conference space.

Room Amenities

All 80 rooms offer free WiFi and free wired Internet, plus DVD players and LCD TVs with satellite channels. Other amenities available to guests include refrigerators, minibars, and room service.

Hyatt Regency Hakone Resort and Spa

1320 Gora Hakone-machi Hakone Kanagawa-ken 250-0408

Renovations & Closures

The property will be renovating from 09 May 2018 to 20 June 2018 (completion date subject to change). The following areas are affected:
  • Exterior
  • Spa
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hyatt Regency Hakone Resort and Spa features hot springs and a spa tub. Dining is available at one of the resort's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 1141 square feet (106 square meters) include conference space. This luxury resort also offers tour/ticket assistance, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Full-service spa 
  • 24-hour front desk 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 2 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired Internet 
  • Conference space size (meters) - 106 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Concierge services 
  • Conference space size (feet) - 1141 
  • Free train station pickup 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Spa tub 
  • Total number of rooms - 80 
  • Number of floors - 5 
  • Garden 
  • Multilingual staff 
  • Fireplace in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • DVD player 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Hair dryer 
  • Slippers 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe 
  • Satellite TV service 
  • Free WiFi 
  • Free wired Internet 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required.

Berce - This fine-dining restaurant serves dinner only. Reservations are required.

Living Room - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the resort include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site 

Spa Services

Izumi Spa has 8 treatment rooms. Services include massages, facials, detox wraps, and body treatments. The spa is equipped with hot springs/mineral springs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men and women areas.

  • Number of treatment rooms 8 
  • Reflexology 
  • Detoxification wrap 
  • Indoor mineral hot springs (Japanese-style onsen) 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot springs/mineral springs in spa 
  • Hydrotherapy treatments 
  • Yukata (Japanese robe) 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: JPY 150 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 4068 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hakone Hyatt Regency
  • Hakone Resort
  • Hyatt Hakone
  • Hyatt Regency Hakone
  • Hyatt Regency Hakone Resort
  • Hyatt Regency Hakone Hotel Hakone-Machi
  • Hyatt Regency Hakone Machi

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Promotions

Complimentary Drinks

Book a stay in any room or rate plan and receive complimentary coffee, tea, and juice in the morning, and complimentary sparkling wine, beer, and soft drinks from 4 PM to 7 PM, served in the Living Room Lounge.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Adult Dinner

Book a stay in any "Dinner and Stay" or "Bouillabaisse Dinner" rate category and receive a complimentary adult dinner.

Must book "Dinner and Stay" or "Bouillabaisse Dinner" rate plan to receive benefits. Dinner voucher and voucher redemption details provided at check-in. Children's meals are available for a surcharge. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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