See all properties
Save

Matsuzakaya Honten

3.5 star property
Comfortable Hakone ryokan in Ashinoyu with free parking

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Matsuzakaya Honten

Exterior detail
Luxury Room with Tatami Area and Open-Air Bath | Minibar, in-room safe, desk, iron/ironing board
Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV
Premium Quadruple Room, Private Bathroom | Minibar, in-room safe, desk, iron/ironing board
Standard Twin Room | Mountain view

Reviews

10

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Explore the area

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Popular LocationHakone Kowakien Yunessun4 min drive
  • Popular LocationLake Ashi5 min drive
  • Popular LocationHakone Shrine6 min drive
  • AirportTokyo (HND-Haneda)103 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

JOEL
Jun 3, 2024
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Exterior
Hakone Kowakien TEN-YU
Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1022)
The price is $380
includes taxes & fees
$345 per night
Aug 7 - Aug 8
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

Matsuzakaya Honten is located in Ashinoyu, a neighborhood in Hakone, and is in the mountains and in a national park. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater.
Visit our Hakone travel guideOpens in a new window

What's nearby

  • Hakone Kowakien Yunessun - 4 min drive
  • Hakone Open Air Museum - 5 min drive
  • Lake Ashi - 5 min drive
  • Hakone Shrine - 6 min drive
  • Hakone Gora Park - 7 min drive

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪湖畔荘 - ‬4 min drive
  • ‪甘酒茶屋 - ‬7 min drive
  • ‪Cheese Terrace - ‬3 min drive
  • ‪腸詰屋芦ノ湖店 - ‬4 min drive
  • ‪Neo Bistro いずの蔵 - ‬4 min drive

About this property

Matsuzakaya Honten

Ryokan near Hakone Kowakien Yunessun
Take advantage of an indoor mineral hot spring (onsen), an arcade/game room, and a fireplace in the lobby at Matsuzakaya Honten. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), smoke-free premises, and a front-desk safe
  • A 24-hour front desk, a gift shop, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Matsuzakaya Honten include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Toilets with electronic bidets, hair dryers, and toothbrushes and toothpaste
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee
  • A restaurant

Things to do

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • In a national park
  • In the mountains

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 2 floors
  • 5 buildings
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

Is Matsuzakaya Honten pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsuzakaya Honten?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on Aug 8, 2024 start from $533.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsuzakaya Honten?

Self parking is free at this property.

What time is check-in at Matsuzakaya Honten?

Check-in start time: 3 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Matsuzakaya Honten?

Check-out is at 11 AM.

Where is Matsuzakaya Honten located?

Located in Ashinoyu, this ryokan is 0.7 mi (1.2 km) from Buddhist Stoneworks at Motohakone and within 3 mi (5 km) of Lake Ashi and Hakone Kowakien Yunessun. Hakone Shrine is 2.5 mi (4.1 km) away.

Matsuzakaya Honten Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 113 out of 120 reviews" "
Rating 8 - Good. 7 out of 120 reviews" "
Rating 6 - Okay. 0 out of 120 reviews" "
Rating 4 - Poor. 0 out of 120 reviews" "
Rating 2 - Terrible. 0 out of 120 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Stayed 1 night in May 2024

10/10 Excellent

JOEL

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
Stayed 2 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to rate Matsuzakaya Honten more than 5 stars, 10000 stars for our time here. It was the highlight of our trip. One of the most magical days I have ever seen when we arrived in the pouring rain. It is tucked away in the mountains, peaceful, relaxing, and beautiful. The staff are wonderful and I loved making friends with Suzuki and our server. They are all kind people who make you feel welcome! The baths are all beautiful and the food exquisite. An easy bus ride down to Lake Ashi for some wonderful sight seeing of Mount Fuji. I hopefully will return one day to matsuzakaya honten!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
From the check in to check out the entire experience was wonderful. The staff are so friendly and helpful and the facilities are excellent. The room was very big and traditional, and the private onsen was relaxing and always available (we used it twice). Dinner and breakfast was also very traditional and a fun change from ramen, sushi, etc. The grounds are very well maintained and photogenic. Is definitely worth the trip to stay here and it’s way to find using the bus from Odawara Station.
Stayed 1 night in Apr 2024

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best onsan
Great staff. Excellent diner. Excellent privet onsan
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, service, food, and onsens!
Stayed 1 night in Mar 2024

10/10 Excellent

Sudev

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful very quaint. Traditional Japanese style Royokan. Lovely staff. Felt very welcome. They accommodated my son’s food allergies and we are vegetarian so they made a whole vegetarian vegan eight course menu for us
Stayed 1 night in Apr 2024

10/10 Excellent

Manian

Liked: Cleanliness, staff & service, amenities
Classy ryokan which combines modern touch with classic ryokan features. Excellent service. Very clean and looks very neat and fresh. Many rooms have private onson. Highly recommended. Extensive common areas which look very classy.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely unique experience in traditional ryokan. Book private onsen when you check in, and just immerse yourself into quietness atmosphere. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Neil

Traveled with family
Liked: Amenities
our fourth trip to Japan and this was one of the most special experiences.
Stayed 1 night in Mar 2024

10/10 Excellent

Danyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this place is so beautiful and authentic. We only spent one night there but what an experience! The food, service, onsen and the room all surpassed my expectations. The ryokan is simply perfect. We will be back for sure. Thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

Hong Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Onsen ryokan with rich history. Excellent service and high quality japanese kaiseki cuisine. we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
Stayed 1 night in Jan 2024

10/10 Excellent

Gengxian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Would Return Again!
The experience from the start to the end was phenomenal! The services was exceptional! The food was great! You can even book private onsen unlimited times for free! Check-in time: 3pm ( Starts with welcome drinks and you get to choose your own Yukata) Check-out time: 11am
Stayed 1 night in Jan 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Dec 2023

10/10 Excellent

Jesse

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and care taken to preparing our meals. The stay was wonderful and many of the amenities were provided to make an enjoyable stay. The staff were very attentive and incredibly helpful to ensure we had a wonderful stay. Though the place had many amenities, it is farther away from convenience stores and the town. Overall an amazing stay and I wish I had allotted another day to fully enjoy!
Stayed 1 night in Dec 2023

10/10 Excellent

Jesse

Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9.99 --> Here's why... The establishment is immaculate. Unexpected value at every turn with an impeccably hospitable staff. The onsen quality is superb and the kaiseki dinners are exquisite. Everything about the space is conducive to restfulness and relaxation. The ONE drawback was the massages. They were VERY poor. I expected a high quality massage at a place like this but they contract out MTs who lack skill. My fiancé and I received some of the worst massages we've ever had. Skip the massages and enjoy an otherwise FANTASTIC stay. Would stay again without even looking at other places.
Stayed 1 night in Dec 2023

10/10 Excellent

runar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Niluk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best experience in our trip to japan. The staff was extremely friendly, so hospitable. We had and recommend the private onsen room if available. It was absolutely worth it. We had such a wonderful time, enjoyed all the amazing dinning options the half board dinner and breakfast provided. Really enjoyed our stay in this hidden gem. By far the best experience in the whole trip was the staff.
Stayed 2 nights in Dec 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5
Address
57 Ashinoyu, Hakone, Kanagawa