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GEN Hakone-Gora

Photo gallery for GEN Hakone-Gora

Family Suite, Non Smoking, Mountain View | Bathroom | Separate tub and shower, spring water tub, rainfall showerhead
Family Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi
Family Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi
Comfort Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Overview of GEN Hakone-Gora

GEN Hakone-Gora

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Housekeeping
1300-238 Gora, Hakone, Kanagawa, 250-0408

Explore the area

  • Popular LocationHakone Museum of Art4 min walk
  • Popular LocationHakone Gora Park5 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • AirportAtsugi Air Base (NJA)80 min drive

Room options

About this area


GEN Hakone-Gora is located in Gora, a neighborhood in Hakone. The area's natural beauty can be seen at Lake Ashi and Hakone Visitor Center, while Hakone Museum of Art and Hakone Open Air Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Odawara Arena or Fuji Speedway.

What's nearby

  • Hakone Museum of Art - 4 min walk
  • Hakone Gora Park - 5 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Open Air Museum - 3 min drive
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 4 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 11 min walk


  • Itoh Dining By Nobu - 6 min walk
  • 箱根写真美術館 カフェ Plaisir de l'oeuf - 7 min walk
  • Gora Brewery & Grill - 8 min walk
  • Paseo - 8 min walk
  • Tamura Ginkatsu-Tei - 13 min walk

About this property

GEN Hakone-Gora

4-star guesthouse located in Gora
GEN Hakone-Gora provides free Japanese breakfast and more. Treat yourself to spa services, such as a massage or a body treatment. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking and valet parking
  • Luggage storage, a front desk safe, and a 24-hour front desk
  • An elevator and concierge services
Room features
All guestrooms at GEN Hakone-Gora have comforts such as private outdoor hot tubs and premium bedding, as well as thoughtful touches like air conditioning and smart speakers.
Extra amenities include:
  • Down comforters and free extra futons
  • Spring water tubs, rainfall showers, and designer toiletries
  • 55-inch LCD TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and mini fridges


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free Japanese breakfast available daily 8:00 AM–9:00 AM
  • Hosted evening meal available daily for a fee

Things to do

  • Spa services

Family friendly

  • Mini-fridge


  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage


  • Body treatments
  • Massages
  • Yukata (Japanese robe)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free extra futon mattress
  • Heating (climate-controlled)
  • Premium bedding


  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toothbrush and toothpaste


  • 55-inch LCD TV
  • Hulu
  • Netflix
  • Satellite channels
  • Streaming services
  • Tablet computer
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Mini-fridge


  • In-room massage
  • Private outdoor spa tub
  • Safe
  • Separate sitting area

Similar properties

See similar properties



Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 第040293号

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

GEN Hakone Gora
GEN Hakone-Gora Hakone
GEN Hakone-Gora Guesthouse
GEN Hakone-Gora Guesthouse Hakone

Frequently asked questions

Is GEN Hakone-Gora pet-friendly?

No, pets are not allowed at this property.

How much is parking at GEN Hakone-Gora?

Self parking and valet parking are free at this property.

What time is check-in at GEN Hakone-Gora?

Check-in is from 3:00 PM - 6:00 PM. After-hours check-in is not available.

What time is check-out at GEN Hakone-Gora?

Check-out is at 11:00 AM.

Where is GEN Hakone-Gora located?

Located in Gora, this guesthouse is 0.2 mi (0.3 km) from Hakone Museum of Art and 1.1 mi (1.8 km) from Hakone Kowakien Yunessun. Hakone Gora Park and Sengokuhara Onsen are also within 1 mi (2 km). Hakone Gora Station is 11 minutes by foot and Kowakidani Station is 30 minutes.

Overall score and ratings



Rating 10 - Excellent. 6 out of 7 reviews" "
" "10 - Excellent 86%
Rating 8 - Good. 0 out of 7 reviews" "
" "8 - Good 0%
Rating 6 - Okay. 1 out of 7 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 0 out of 7 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 7 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities



10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Traveled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Stayed 1 night in Feb 2022

10/10 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
スイートルーム以外は改装中でしたが、快適に過ごせました。朝はベッド側の日差しが強く入るので対応がなされていますがそれでも目覚めてしまいます。 部屋のレイアウトは広さも十分で素晴らしいと思います。テレビの電波が少し悪かったですが、それほど問題なく、小さい子供への配慮もしてもらえました。(おもちゃを貸していただいたり、ベッドを繋げてもらうなど)
Stayed 1 night in Aug 2021