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Gen Hakone Gora

4.0 star property
Upscale guesthouse, a short walk to Hakone Gora Park

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Gen Hakone Gora

Standard Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi
Premier Suite, Non Smoking, Mountain View | Bathroom | Separate tub and shower, spring water tub, rainfall showerhead
Premium bedding, down comforters, in-room safe, free WiFi
Family Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi
Classic Suite, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, free WiFi

Reviews

9.4

Exceptional

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Explore the area

Map
1300-238 Gora, Hakone, Kanagawa, 250-0408
  • Popular LocationHakone Gora Park5 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • Popular LocationHakone Open Air Museum3 min drive
  • AirportTokyo (HND-Haneda)105 min drive
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Exterior
Hakone Kowakien TEN-YU
Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1021)
The price is $390
includes taxes & fees
$355 per night
Jul 28 - Jul 29
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

Gen Hakone Gora is located in Gora, a neighborhood in Hakone. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena.
Visit our Hakone travel guideOpens in a new window
View more Guest Houses in HakoneOpens in a new window

What's nearby

  • Hakone Gora Park - 5 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Hakone Open Air Museum - 3 min drive
  • Ōwakudani - 4 min drive
  • Pola Museum of Art - 6 min drive

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 11 min walk
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪COFFEE CAMP - ‬12 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬6 min walk
  • ‪リビングルーム - ‬9 min walk
  • ‪箱根銀豆腐 - ‬12 min walk

About this property

Gen Hakone Gora

Upscale guesthouse revitalized in 2022 and located near Hakone Kowakien Yunessun
Close to Hakone Gora Park and Hakone Open Air Museum, Gen Hakone Gora provides amenities like free Japanese breakfast. Treat yourself to spa services, such as a body treatment or a massage. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking and valet parking
  • An elevator, concierge services, and a front-desk safe
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Gen Hakone Gora have comforts such as private outdoor spa tubs and premium bedding, as well as thoughtful touches like air conditioning and smart speakers.
Extra amenities include:
  • Bathrooms with spring water tubs and rainfall showers
  • 55-inch LCD TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free Japanese breakfast available daily 8:00 AM to 9:00 AM
  • Hosted evening meal available daily for a fee

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Body treatments
  • In-room massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV with satellite channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)

We have included all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Gen Hakone Gora Hakone
Gen Hakone Gora Guesthouse
Gen Hakone Gora Guesthouse Hakone

Frequently asked questions

Is Gen Hakone Gora pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gen Hakone Gora?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Gen Hakone Gora on Aug 2, 2024 start from $701.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gen Hakone Gora?

Self parking and valet parking are free at this property.

What time is check-in at Gen Hakone Gora?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Gen Hakone Gora?

Check-out is at 11:00 AM.

Where is Gen Hakone Gora located?

Located in Gora, this guesthouse is within a 10-minute walk of Hakone Museum of Art and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 1 mi (2 km). Hakone Gora Station is 11 minutes by foot.

Gen Hakone Gora Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 61 reviews" "
Rating 8 - Good. 6 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we were hoping for and more! I've never ate such good food, had such a nice room, and met such nice hotel staff!
Stayed 1 night in May 2024

10/10 Excellent

Claireen Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The views were breathtaking and our experience was overall wonderful!
Stayed 1 night in May 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Foods are great.
Stayed 2 nights in May 2024

10/10 Excellent

Yolande

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spectacular property. We stayed in the Suite for our 25th Wedding Anniversary and the hotel far exceeded our expectations. Facilities and the private Onsen made our visit very special. The photos do not do the property justice. Amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Zi

Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakone
This was by far the most luxurious ryokan I've stayed before in Japan. I loved the spaciousness of the room along with the private onsen bath I had access to. In addition, the public bath was also clean and in good condition. The service I received here was top notch.
Stayed 2 nights in Jan 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Ryokan with Onsen and spectacular views!
Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Modern room! Bamboo floors.. Walls of glass!!
Spectacular views!
Spectacular views!
Private in room open air onsen!
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kaori

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Sammy Shun Wai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Winnie Kit Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Hakone
The service was really good. They provided shuttle to train stations. They even arranged drop-off of our luggage to train station so that we didn’t have to carry them with us while sightseeing. We asked recommendations for lunch, they even drove us to the restaurant. They made us feeling very welcome. The hotel is in a quiet place, good for relaxing. The room is very spacious. They serve the guests with welcome tea when check in and free drinks from 8 to 11 pm. I would recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Hoi Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TAKAAKI

Stayed 1 night in Aug 2023

8/10 Good

Yuen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very small if you don't already know. We stayed here for two nights. Dinner and breakfast were served in the room. Food quality was excellent despite there were one or two things that we didn't like but it was truly our own issue. Bathhouse for Onsen is located in Level B1, it was pretty small. We decided to use the in room Onsen tub for the entire time we stayed. Service was good, I had been to better another Onsen hotel with better service. We felt like this place is missing something perhaps a garden
Stayed 2 nights in Aug 2023

10/10 Excellent

Belinda

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Gen Hakone is an absolute treat for your senses ! We were thoroughly pampered and had a most enjoyable 2 nights! The scenery is gorgeous and the room is beautiful! Being served in the room is a luxury and having Netflix on TV made our stay perfect ! Thank you ! We hope to be back !
Stayed 1 night in May 2023

10/10 Excellent

Terrence, San Mateo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and super helpful staff. Accomodated us and our 16 month old baby with care. Baby cribs were available. Very close to the ropeway station to see the go see the sights but shuttle service is also available. Highly recommended and definitely would visit again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mugi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

????

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3度目だけど、いつ来ても、ゆっくりとくつろげる。
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
1300-238 Gora, Hakone, Kanagawa