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"We prefer to stay at this hotel when we are in Crystal Lake."

"The property was in a great spot, easy to access and had lots of options for dining. We got excellent recommendations from the staff. Speaking of the staff, Alyssa was OUTSTANDING and made our stay an incredible one. She was amazing, friendly and very helpful. She even helped us get access to a steamer. Thanks Alyssa for going above and beyond making our stay terrific. "

"Great hotel, nice pool, workout area, fairly friendly staff, very clean, even had room service. Again the room was very clean, which I very much enjoy! I did notice all the "black people" were put on one floor. Intriguing, it didn't too much bother me (just an observation really) as this area is moderately known to be fairly segregated, yes still in 2025. And all of us "blacks" were pleasant and friendly. Maybe I like it better this way over all. Just a heads up, don't be surprised if this happens. Of course if I were to mention it to management. I'd most likely get a " oh that's just a coincidence or we apologize, we didn't intend it". Maybe that's all true, who knows... Either way no need to apologize, it did not make the service or the cleanliness or overall experience any less than 4/5 stars. Maybe it was better that way. Let's be real, America, and particularly the Chicagoland area, still has a problem and sometimes being with people who accept you feels better anyhow. If I may make a suggestion. If you are going to group us all together, remember there are two types of us. The friendly, hard-working, less dramatic bunch and the louder, less desirable, trouble makers. Don't just group us all together, there are different types of all groups of people on the planet. I strayed off topic a bit. Great stay overall! "

"Thanks for an excellent stay "

"Very nice! Staff was very informative and helpful. Room had everything we needed. Much better than the Days inn across the street!! "

"Impeccably clean and quiet room. Appreciated friendly staff eager to please. Definitely worth a revisit."

"Great person at the counter"

"A lot of strange people at the other hotel walking by all night! "

"Beautiful hotel and wonderful service. "