Get an overview of this hotel4-star Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
Smoke-free property

Location

Located in Hoan Kiem, this hotel is within 1 mi (2 km) of Hom Market and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Temple of Literature are also within 3 mi (5 km).

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a sauna are onsite.

Room Amenities

All 143 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free bottled water.

Hotel Amenities

Hotel Amenities

Sunway Hotel Hanoi features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 3660 square feet (340 square meters) include a conference center. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 2 km is available for guests.

Sunway Hotel Hanoi is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Shopping center shuttle (surcharge) 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Restaurant 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Limo or Town Car service available 
  • Computer station 
  • Conference space size (meters) - 340 
  • Number of meeting rooms - 2 
  • Luggage storage 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Parking (limited spaces) 
  • Total number of rooms - 143 
  • Number of floors - 10 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Fireplace in lobby 
  • Coffee/tea in common areas 
  • Train station drop-off (surcharge) 
  • Tours/ticket assistance 
  • Meeting rooms 3 
  • Year Built 1998 
  • Coffee shop or café 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Free wired Internet 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 3660 
  • Laundry facilities 
  • Television in common areas 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Room Amenities

  • Connecting/adjoining rooms available 
  • LCD TV 
  • Satellite TV service 
  • In-room climate control (air conditioning) 
  • Premium TV channels 
  • Soundproofed rooms 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Desk 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • Free wired Internet 
  • In-room safe 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 11:30 AM

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 16 for adults and USD 8 for children (approximately)
  • Airport shuttle fee: USD 52 per vehicle (one way)
  • Airport shuttle fee per child: USD 85.00 (roundtrip)
  • Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hanoi Hotel Sunway
  • Hanoi Sunway
  • Hanoi Sunway Hotel
  • Hotel Hanoi Sunway
  • Hotel Sunway Hanoi
  • Sunway Hanoi
  • Sunway Hanoi Hotel
  • Sunway Hotel Hanoi

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Special Offer

Book a stay in any room or rate category for travel anytime and receive a 20% discount on food and beverage per day at the restaurant and bar (excludes room service),and complimentary shuttle service schedule to the Old Quarter daily.

Food and beverage discount details provided at check-in. Room service is excluded. Taxes and gratuities may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Club Rooms Benefits

Book a stay in any "Club Room” room type, excluding the “Club Elite” room type, for travel anytime, and receive a buffet breakfast at the property restaurant; complimentary daily selection of coffee, tea, and soft drinks with snacks (available 9 AM-10 PM); complimentary laundry service for 4 items per stay; late check-out until 6 PM on departure day (advance notice required); 1 complimentary use of boardroom (maximum 2 hours a day); complimentary cocktail hour from 6-8 PM at the Club Lounge, and complimentary one way transfer to the airport.

Must book a “Club Room” room type to receive benefits. “Club Elite” room type is excluded. Full details provided at check-in. Guests must contact the hotel directly with their flight details to arrange pick up; contact information is provided on the booking confirmation email. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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