Lodges en Hayes

“Broken windows- it was up the whole time, the room faces the main road with heavy traffic, therefore sleep was impossible. Communication was poor, inadequate instructions to get into the bldg. I was only given the code to the room, not the bldg. Manager emailed me a photo copy of the emailed instructions after I asked her. I asked her multiple times to forward me the original email since I didn’t receive it, she was unable to provide. The odd request was she asked me to email my concerns to her...

“The room was spacious, well furnished and good value. Everything was very clean. Nice peaceful location overnight, and good information was shared prior to check in. ”