Hayes Residences

"Great place to stay. Clean rooms, friendly staff"

"Room maint. A little inconsistent "

"Very clean. Staff are very friendly. This wasn’t our first stay and won’t be our last visit. "

"Being February, had excellent winter rates. We did not use the pool nor restaurant. However, when looking at a menu, I was pleasantly surprise that prices were very reasonable. We did have one problem. On our first morning, we foud out that the GFI outlets in the bathrooms did not work. That was reported to Guest Services and in about 20-30 minutes, help arrived. They said a circuit breaker was tripped. On the 2nd morning, the GFI outlets still did not work. We could not find a tripped circuit breaker. On check out, we reported the situstion again. We will be back to Williamsburg later in the year and intend to stay there again if we can find favorable rates."

"The place looks very nice but once in the room it was a different story. Found candy under the bed and then we looked even more under the bed because we had a 1 year old with us and found a weed vape pen under the bed back by the wall. The second day we were in the bed and then found an fake eyelash in the bed, I don't wear fake lashes. They also make you sign something about no drugs and smoking in the hotel but as soon as you walk on the first floor the first thing you smell is weed. It hits you like a ton of bricks! Wouldn't be that big of a deal if they didn't make you sign a special acknowledgment that it's a smoke free hotel. Staff was amazing though and very helpful! "

"Awesome staff"

"Overall the room was nice. The front desk staff was friendly and helpful. The breakfast was okay but needed some variety. We had barking dogs across the hall every time we came in or out, but the front desk said they would call the room.. The only complaint would be the comfort of the bed. Mattress was very hard and the pillows were small and not very comfortable. We had an accessible room with a roll in shower that was perfect for my husband."

"Close to army base and restaurants "

"The single bedroom villa was excellent. The staff was great, and the pools, recreation areas, and facilities were great and very well maintained. We would definitely go back! "