Highland Chalets

"Room was worn and not very clean. Remote was disgusting. Ice machines were both broken. Bathroom counter was chipped and in disrepair. Breakfast was weak. Just eggs and weird velvet waffles. Weak coffee."

"From start to finish this is a fantastic property. They let us check in early before we went to the crater and the gal at the front desk was so sweet and gave all options for me to move around the property with an injury that made it hard for me to walk. The room was perfect! One of the nicest Ive ever stayed in and the property is so nice! Especially the pools and spas! Too notch property and will definitely stay again!"

"Yes"

"Everything was excellent except there was no hand soap in my bathroom."

"Very nice staff, clean rooms"

"Good service "

"Great location with tons of stuff around it and the freeway access. Breakfast was nice and changed from day to day. Nice place."

"The evening girl was so personable. And the room was amazing! "

"I stay at this property every year when I ski . This year housekeeping was terrible. The bathrooms were filthy with urine satins around the toilet and the sink counter top was not wiped during daily cleaning. This made me distrust the rest of the room was properly cleaned. I was disappointed and I’ll consider other hotels for my next visit. "