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"Staff seemed impersonal. I tried for over a week to arrange decor for my girlfriends birthday and with technicalities after making the request upon check in no note was made of my request and then I was told I won’t be able to get that done "

"I love staying here. Parking is available. It’s a great location. Rooms are spacious and clean. The only problem is it takes 10-15 minutes for the water to warm up to take a shower. It’s a big problem for an otherwise pretty decent place to stay in Hollywood. "

"Good"

"Location is close to everything, staff was professional and the room looked clean until I went into the bathroom and turned on the light and roaches were on the counter. I never encountered that before. I immediately went to the front desk to tell them and show what had occurred. I called and was told I would receive a refund but yet received it. I also had asked for a baby crib and when it came the bed itself was clean but I had to sanitize the outer area of the crib seems like it been sitting in storage for a while with build up. The pool and outdoor Jacuzzi area looked nice."

"Great staff but hotel need to update their service listing on Expedia and other places. They said that shuttle service available to drop at Port Miami but not. Thank you to hotel staff for arranging one. "

"The kitchen was fully stocked with dishes and utensils and our balcony was amazing!!!!!"

"The hot tub was great, the staff was wonderful. "

"Staff (Oliver) was amazing! Great hotel that is convenient to almost anything you could need. "

"Wonderful time "