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“Excellent”

“The room is clean and view is awesome.”

“A great location, and very comfortable beds but the property is outdated, there was no cleaning service for the whole week, and we had the same beach towels for the duration. There were roaches in the kitchen, we were woken a couple of times by the loudest possible leaf blower at 6am. Also, you have to hand wash your own dishes which is fine but the previous guests didn't do it well so our first meal was on somewhat dirty dishes. All in all it wasn't bad enough to ruin our vacation but it didn’t……

“I chose the wrong check-in time and wanted to change it but no one was working”

“The condo was fantastic for our 2 week stay. One of the best ones I have stayed in at Napili Shores (10th time, all different rooms). AC worked well, king bed was super confortable, pillows were excellent. The kitchen was also great, everything you need and then some. Some spices were left by others which was great. The Brita water filter was key for us, we usually have to buy 2 cases of water bottles. The Roku TV worked well. Plenty of towels for bathroom and the beach. Beach chairs and……

“I liked the thoughtfulness and generosity of the staff and their friendly interactions. I also appreciated the late check out because I overslept.”