8.6/10 Excellent! (1,299 reviews)
The room had a mildew smell in it there solution was they gave me a can of spray to use, the bath tub shower handle was broken, the tv was broke the whole stay it stayed frozen whenever we tried to watch it, went down stairs to go swimming no life guard you swim at your own risk even children, the hall leading to the pool has a foul smell. If you wanted your bed fixed you had to go to the front desk to ask someone to fix it, we had to ask for towels and wash clothes every day, Expedia advertised that your taxed and fees are included that is a lie because we paid taxes and fees with Expedia and had to pay them again at the hotel it seems like the hotel and Expedia has some kind of scam set up for customers and when you try to address it Expedia give you the run around and so does the hotel we did not get the rooms we booked for we never ask for joining rooms but the hotel was so incompetent they gave us joining rooms something we didn’t ask for I will never stay at that hotel again and I will make it know to family and friends not to stay there as well, Expedia I will never use your booking website again because it is not good and if I would have seen all of the bad reviews I would have never choose Expedia, I am telling all of my friends family to look at Expedia reviews before they booked their vacations.
Reviewed on Aug 21, 2026
